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IHAVE FITTED A NEW BATTERY and the JA: Sometimes things

Customer Question
IHAVE FITTED A NEW BATTERY...
IHAVE FITTED A NEW BATTERY and the
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Home-Security Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Tamper light is on and it will not reset
JA: Anything else I can tell the Home-Security Technician before I connect you two?
Customer: no
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Home-Security Technician about your situation and connect you two.
Submitted: 1 year ago.Category: Home Security Systems
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Answered in 5 minutes by:
4/14/2016
Electronics Technician: Michael, Technician replied 1 year ago
Michael
Michael, Technician
Category: Home Security Systems
Satisfied Customers: 9,568
Experience: Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
Verified
Hi, I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.2. I will give you the best possible Answer for your problem without the ability of actually being present with you.The better you describe the problem, the quicker I can help ;-)3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)I am only credited for my time and expertise if you rate kindly.Please send me all the details i need so I can help. Make, model ,age and problem you are having. All I see is that you replaced a battery? Thank youTech Michael
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Customer reply replied 1 year ago
500 R+
Was showing low battery so i replaced battery with new on reconnecting the power the battery warning light was off but the tamper light was on i tried to reset but could get nothing
Electronics Technician: Michael, Technician replied 1 year ago
Hi Make sue there was no micro switch on the door before you replaced the battery?Can you send me a pic of the inside of the panel so I can help more effectively?Thank youTech Michael
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To-Shay
To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
34 Satisfied Customers
Experience: Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

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To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

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Neil

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20 years experience in the alarm industry.

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Glen Moore

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20 + years of experience in home and business security.

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LOAJ3256

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I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

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Roger

Customer Service

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10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

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Carl L

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Current Electronics Shop Owner and Master Technician in FL.

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Eric Billings

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I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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