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We have a Simon XT panel which is monitored by ADT. The
We have a Simon XT panel which is monitored by ADT. The panel indicates low battery on the upstairs master bedroom window. My husband has been in contact with ADT and was told to replace the battery o… read more
Pete
Pete
Engineer
Bachelor's Degree
9,776 satisfied customers
Using a Visonic Repeater MCX-610 near a window, I can't get
Using a Visonic Repeater MCX-610 near a window, I can't get the Console to respond better to a keyFob, etc. outside, than without the Repeater. With or without the Repeater a keyFob won't work outside… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I have a GE Simon XT control panel. We've just purchased the
I have a GE Simon XT control panel. We've just purchased the house and the code the former owner gave us does not work. How can I reset the code?… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Hi. Are you familiar with the Simon II alarm system? If so,
Hi. Are you familiar with the Simon II alarm system? If so, my question is that when I set the alarm for no entry delay, and the front door is opened, it still counts down the entry delay time. Any id… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have an Ademco alarm system(either VIA-30PSE or VISTA-10SE)
I have an Ademco alarm system(either VIA-30PSE or VISTA-10SE) that is not monitored, but in the past week has been randomly beeping. It can be either unit; perhaps both at the same time but I have not… read more
Expert
Expert
I have a class V1 wireless alarm system. The door sensors
I have a class V1 wireless alarm system. The door sensors respond immediately but the room sensors take up to ten minutes to respond. All of the systems batteries have been replaced.… read more
Roger
Roger
Customer Service
Vocational, Technical or Trade Scho
74 satisfied customers
I am looking for a do-it-yourself solution for a home security
I am looking for a do-it-yourself solution for a home security system that includes central monitoring. What options do I have?… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Hi i have a dc system, in and outdoor sensors. The system keeps
Hi i have a dc system, in and outdoor sensors. The system keeps triggerring on my fixed line outdoor vx40 sensors. It shows a 0 (zero) in the bypass window. Your help would be appreciated… read more
Roger
Roger
Customer Service
Vocational, Technical or Trade Scho
74 satisfied customers
I have an ADEMCO VISTA-10P security system sounder alarm issue. 1.)
I have an ADEMCO VISTA-10P security system sounder alarm issue. 1.) Ready light shows 2.) System beeps when you open entry/exit door 3.) Replaced battery 4.) All zones secure i.e. no open zone signal … read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
i have brinks bhs3000c alarm system, it is no longer under
i have brinks bhs3000c alarm system, it is no longer under contract and was set up by brinks after my contract ran out for LOCAL alarm. It works fine. i have 3 motion detectors, 3 door contacts, inter… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
I have Simon xt v2 security system using the control panel
I have Simon xt v2 security system using the control panel the windows and motion detectors look like they are activating but after the beeping stops only the doors and windows are activated. with the… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Have a GE Simon XT control panel. Started beeping this morning
Have a GE Simon XT control panel. Started beeping this morning and needed to have time and date set (done). Set all alarm levels low (1) or off. Keeps beeping (loud) every about 30 secs. Have cleared … read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I own a home with an ademco system that has smoke/fire monitoring,
I own a home with an ademco system that has smoke/fire monitoring, entry sensors and motion detectors. I tested one of the smoke detectors which set off the alarm. I dont know how to reset the system.… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
I have a GE SmartSecurity System. After replacing the battery
I have a GE SmartSecurity System. After replacing the battery it no longer recognizes any of the sensors. I have done a hard reset and tried multiple sensors but I can't get it to recognize any of the… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
1.I am interested in the RF835 series wireless TriTech detectors
1.I am interested in the RF835 series wireless TriTech detectors for my home. (outdoor) We live on a very large property with three large dogs in the garden. 2.What I would like to do is divide the pr… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
We are moving into a new home. The home comes with a security
We are moving into a new home. The home comes with a security system already installed. The system chirps every 10-30 seconds on all three floors of our home. We have armed and disarmed the system, bu… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I would like to purchase and install myself a home security
I would like to purchase and install myself a home security system for a simple 2 bedroom house that we are remodeling ourself, and will rent out in the near future.. I can get to locations,so a wired… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I had to pay for a GE Simon XT system, A new home owners
I had to pay for a GE Simon XT system, A "new home owners" offer from ADT. The system was installed w/ no window sensors. I was told that each window would cost me $129.ea to be covered! I have 11 win… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
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Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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