Home Security Systems

Home security system repair questions? Ask a technician.

Ask an Expert,
Get an Answer ASAP!

Using a Visonic Repeater MCX-610 near a window, I can't get…

Customer Question
Using a Visonic Repeater MCX-610...
Using a Visonic Repeater MCX-610 near a window, I can't get the Console to respond better to a keyFob, etc. outside, than without the Repeater. With or without the Repeater a keyFob won't work outside further than 25 feet from the console. I enrolled the Repeater to the Console (specifying zone type 9), and the keyFob has been enrolled to the Repeater. How do I fix this, so the repeater will enable the keyFob to work further from the Console?
I can't enroll a Visonic Natural Gas Detector MCT-441 into my Visonic PowerMax Pro Console. I enrolled other sensors (i.e. motion, door / window, flood sensors, etc.) without a problem, but not a Gas Detector. How do I enroll a Gas Detector?
I have an light / appliance hooked up to a x-10 appliance module, and the light / appliance will go on sometimes when it shouldn't, and sometimes stays on when it shouldn't (i.e. when I arm the system, etc). I only have the X-10 programmed to respond to a memory prompt, and I have disabled: "by arm away
Submitted: 2 years ago.Category: Home Security Systems
Show More
Show Less
Ask Your Own Home Security Systems Question
Customer reply replied 2 years ago
I don't want to work with ***** *****nigan. Please set me up with a different Expert
Answered in 5 hours by:
3/2/2016
Electronics Technician: Neil, Technician replied 2 years ago
Neil
Neil, Technician
Category: Home Security Systems
Satisfied Customers: 3,903
Experience: 20 years experience in the alarm industry.
Verified

Hi

Sorry for the delay...

What frequency is the Gas Detector? Visonic come in a range of frequencies depending on local licensing, it sounds like this one may not have been bought from a local dealer and therefore may be on a different frequency...

When you enrolled the repeater did it learn in correctly... I fear this too might be on a different frequency, di you buy from the same source as the detector?

Ask Your Own Home Security Systems Question
Customer reply replied 2 years ago
I brought the Visonic Natural Gas Detector MCT-441 from the same dealer as I brought the Console. I can't enroll the Gas Detector. Per the Gas Detector Installation Instructions the Detector compatible with all frequencies. Installation Instructions page 1 specify :
"Compatibility: Compatible with all PowerMax alarm system family
(PowerMax / PowerMax+ / PowerMax Pro / PowerMaxComplete), MCR-
304 receiver, MCR-308 receiver or any other PowerCode alarm system".,
Frequency (MHz): 433.92, 868.95,(###) ###-####or other frequency
according to local requirements.Also I asked about the Visonic Repeater MCX-610, X-10 programming , and the dual RS-232 moduleRegards
Electronics Technician: Neil, Technician replied 2 years ago

The frequencies specified are the frequencies the detector can be .... But it can only be one of them and which one depends on the country of origin.... You will need to return the detector as it is either faulty or more likely on the wrong frequency if you are not able to enrol... I fear the same for your repeater I'm afraid, especially if bought at the same time from the same place.

As for the X10 I will need to know the exact circumstances by which the light incorrectly comes on and how you want to set the light control up... I cannot see your question on dual RS232 o please explain that as well...

Ask Your Own Home Security Systems Question
Customer reply replied 2 years ago
The PowerMax Pro console I have is 315Mhz, this Gas Detector is 315Mhz, and this is the second Gas Detector I haven't been able to enroll. The Repeater is 315Mhz, and this is the second Repeater, that doesn't respond. What zone type should the Repeater be defined as. And, the PowerMax Pro console I have is 315Mhz.I have an light hooked up to a x-10 light / appliance module, and the light will go on sometimes when it shouldn't, and sometimes stays on when it shouldn't (i.e. when I arm the system, etc). I have also tried different X-10 light / appliance modules, without success.I have a Visonic Dual RS-232 installed in the console, and the supplied connector / cable hooked up to a PC. But the Powermax Remote Programmer can't find the console. I have tried different connector / cables without success. ). I have also tried different Dual RS-232´modules, without success.
Customer reply replied 2 years ago
Using a Visonic Repeater MCX-610 near a window, I can't get the Console to respond better to a keyFob, etc. outside, than without the Repeater. With or without the Repeater a keyFob won't work outside further than 25 feet from the console. I enrolled the Repeater to the Console (specifying zone type 9), and the keyFob has been enrolled to the Repeater. How do I fix this, so the repeater will enable the keyFob to work further from the Console?Also, I have a "dual RS-232´module" installed in the console, and the supplied connector / cable hooked up to a PC. But the Powermax Remote Programmer can't find the console. I have tried different connector / cables without success. How do I get this to work?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Neil Your Own Question
Neil
Neil
Neil, Technician
Category: Home Security Systems
Satisfied Customers: 3,903
3,903 Satisfied Customers
Experience: 20 years experience in the alarm industry.

Neil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

3,903 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

< Previous | Next >

Related Home Security Systems Questions
I have a Visonic Powermax system with only one wireless
Hi, I have a Visonic Powermax system with only one wireless sensor, in the living room. … read more
James I
James I
Pool Plant Operator
23 satisfied customers
I just purchased a new home and a Vista 20P alarm system was
I just purchased a new home and a Vista 20P alarm system was installed by the contractor and never set up. I got it powered up and I have 2-wire smokes on zone 1 and 6 other zones wired per the little… read more
James I
James I
Pool Plant Operator
23 satisfied customers
We have a ge concord 4 series. We would like to disable it
We have a ge concord 4 series. We would like to disable it since we don't use it. We had a problem with our smoke detectors and since that time our security system keeps beeping. Small black ants had … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
My name is ***** *****. I have a PC5010 and just installed a
My name is ***** *****. I have a PC5010 and just installed a PK5501 keypad replacing the original LED keypad. Is there any need to do any additional programming to enable this keypad? It seems like al… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am looking really specific and complex alarm system. I
Hello, I am looking for a really specific and complex alarm system. I currently have a GE Simon XT system, but I just bought a 6,000 ft home and I need a much bigger/better system. What system would a… read more
Eric Billings
Eric Billings
President
High School or GED
47 satisfied customers
Using a Visonic Repeater MCX-610 near a window, I can't get
Using a Visonic Repeater MCX-610 near a window, I can't get the Console to respond better to a keyFob, etc. outside, than without the Repeater. With or without the Repeater a keyFob won't work outside… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have an Ademco VS10 security system with a 5881L board
Customer: I have an Ademco VS10 security system with a 5881L board installed. The old homeowners left it and I never paid any attention to it till it saved me twice by informing me about gas leaks and… read more
Eric Billings
Eric Billings
President
High School or GED
47 satisfied customers
This question is one knowledgeable about outdoor motion
this question is for some one knowledgeable about outdoor motion activated security lights. i had about a dozen of the above. i think they are all either a cooper model ms34w or a regent model ms20w. … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Neil,I have a Visonic PowerMax+ around 6 years old that
Hi Neil, I have a Visonic PowerMax+ around 6 years old that have been working fine so far. Two days ago it refused to arm and complained about a low battery in one of the PIR. I thoughed it was strang… read more
Neil
Neil
Technician
Associate Degree
3,903 satisfied customers
Hi NEil My Visonic Powermax has repeatedly given false alarms
Hi NEil My Visonic Powermax has repeatedly given false alarms from sensors in three rooms with no apparent reason.There are no pets, open windows etc. We changed sensors few months ago but recently th… read more
Neil
Neil
Technician
Associate Degree
3,903 satisfied customers
Hello, So I want to install a security system at home with
Hello, So I want to install a security system at home with out any monthly contracts, like something that i can install and have it deal directly with me, (call my phone instead of the 24/7 support th… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
66 satisfied customers
PC1864 v4.6, PK5501 keypad, setting for wireless only. I
PC1864 v4.6, PK5501 keypad, setting for wireless only. I have homed out the bell using the resistor provided (while setting up system). I have homed out the hardwired pointed using the resistors provi… read more
Roger
Roger
Customer Service
Vocational, Technical or Trade Scho
74 satisfied customers
my vista 10se system doesnt work any more since we had extensive
my vista 10se system doesn't work any more since we had extensive power outage (sandy) , I have tried to reset it by pressing * and # XXXXX 30 sec after reconnecting the power without success Both lig… read more
bt958security
bt958security
technician
3 satisfied customers
I have an ADEMCO VISTA-10P security system sounder alarm issue. 1.)
I have an ADEMCO VISTA-10P security system sounder alarm issue. 1.) Ready light shows 2.) System beeps when you open entry/exit door 3.) Replaced battery 4.) All zones secure i.e. no open zone signal … read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
I have a visonic powermax system. currently the display registers
I have a visonic powermax system. currently the display registers "Not ready" and flashing Memory and alternating with the date. Looking at the memory it says "front door open" It is not however. I ha… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
66 satisfied customers
Hi, The glass breakage goes off with loud sounds as closing
Hi, The glass breakage goes off with loud sounds as closing the garage door when the system is not even set. How do i turn down the sensetivity for the glass breakage? Thank you. Bruce… read more
Neil
Neil
Technician
Associate Degree
3,903 satisfied customers
I have a wireless Visonic PowerMax+ system with K9-85 MCW.
I have a wireless Visonic PowerMax+ system with K9-85 MCW. I had a Low Battery indicated on a MCW, then an Alarmed indication on a Zone whilst I was away. I now have the batteries for all sensors (nea… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
need some help with visonic powermax+...cannot get trouble
need some help with visonic powermax+...cannot get trouble light to go off...also having problems with GSM module...also I have all the resistors in individule packs...GSM module had very little instr… read more
To-Shay
To-Shay
Electronic Security Engineering
NEB's
34 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x