Home Security Systems

Home security system repair questions? Ask a technician.

Ask an Expert,
Get an Answer ASAP!

Trying to pull up one camera of the two that i have ,when i…

Customer Question
trying to pull up one...
trying to pull up one camera of the two that i have ,when i click on it , i then receive both pictures. I then pick the camera that i want to view.At that point, the camera i picked goes away and i get a message saying " Unfortunately Home Network has stopped "
I checked with my cell carried and he said it was the network.
Submitted: 2 years ago.Category: Home Security Systems
Show More
Show Less
Ask Your Own Home Security Systems Question
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
3/2/2016
Electronics Technician: Pete, Electronic Engineer replied 2 years ago
Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 20,591
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi Joe,

There may be an IP address conflict. If you haven't already done so, try restarting all home network equipment, including your router.

Let me know if that works?

Ask Your Own Home Security Systems Question
Customer reply replied 2 years ago
I tried all that , nothing works ,it keeps telling me the system has stopped .
Electronics Technician: Pete, Electronic Engineer replied 2 years ago

Ok, can you please try clearing the cache on your mobile device, then try accessing it again and let me know if it works normally?

Ask Your Own Home Security Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 20,591
20,591 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

< Previous | Next >

Related Home Security Systems Questions
My camera will not keep the right time. Swann. I have to
my camera will not keep the right time JA: Who makes your camera? Customer: swann JA: What have you tried so far with your camera? Customer: i have to keep setting the time JA: Anything else you want … read more
Harry
Harry
2,172 satisfied customers
Need a dvr for my night owl. Ahd-7b82rs 720p-dvr night owl.
nothing the dvr is no good and the brand is night owl … read more
Harry
Harry
2,172 satisfied customers
I have a Lorex LHV 1000 series and the box keeps beeping
I have a Lorex LHV 1000 series and the box keeps beeping ever 5 seconds why is this happening … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Can you help me with a HiDef CCTV issue? WBOX. I'm an
Can you help me with a HiDef CCTV issue ? JA: Who makes your safe or home security system? Customer: WBOX JA: What have you tried so far with your home security system? Customer: I'm an installer and … read more
Harry
Harry
2,172 satisfied customers
I got 1 camera and I set it up it was working fine for oner
I got 1 camera and I set it up it was working fine for oner day. next day it stop working. what will be the problem? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do I respond to the phone calls to cause them to stop?
How do I respond to the phone calls to cause them to stop? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I have Q C Camera system. I am able to see the video in my
Hi my name is***** have Q C Camera system. I am able to see the video in my phone when I am within the store. But when I use a different wifi I am not able to see it in my phone … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
The password on my ssh c75100 is not working how do i reset,
the password ***** my ssh c75100 is not working how do i reset … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,591 satisfied customers
My alarm wont stop beeping, about 1 hour, yes, all doors are
my alarm wont stop beeping JA: I'll do all I can to help. How long have you been dealing with this? Customer: about 1 hour JA: Do you plan on doing the work yourself? Customer: yes JA: Anything else w… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,591 satisfied customers
I have an Ademco security system in my house. The alarm
I have an Ademco security system in my house. The alarm keeps going off even when we turn it to off. It indicates a problem with zone 6, which is the sliding door to the deck. How do we stop it doing … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I' Daniel i have a h.264 8 channel dvr i forgot pass word
Hi I' Daniel i have a h.264 8 channel dvr i forgot pass word … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Ive lost my password ***** you help JA: Sometimes things
hi ive lost my password ***** you help JA: Sometimes things that you think will be really complicated end up being easy to fix. The Home-Security Technician I'm going to connect you with knows all the… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,591 satisfied customers
I have a problem when I do remotely see the camera. It used
Hi, I have a problem when I do remotely see the camera. It used to work well past a few years, but it said that Failed to connect to device. Please check network and device! I have the same IP Address… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a L23WD800 that locks up about 3/4 of the way of the
I have a L23WD800 that locks up about 3/4 of the way of the boot process. Can you tell me what could possible be the problem?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We lost power and since it came back on the alarm keeps
hi - we lost power and since it came back on the alarm keeps beeping about every 5 minutes or so. what can we do to get it to stop… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I am looking at buying the GE Simon XTi wireless self
Hello, I am looking at buying the GE Simon XTi wireless self installl wireless alarm system in a home we own 4 hours away. Can I self monitor from Houston via internet? I have an Apple iPad and iPhone… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,591 satisfied customers
I had to changed the network provider and when I login to
Hello, I had to changed the network provider and when I login to may cameras, I get the message (no connected). I need to enter the security Key from the new router. Can you help?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have a Visonic pro max that I have had years. Never
I have a Visonic pro max that I have had for 5 years. Never had any major issues. THe other day I got a trouble alert that says "PLnK comm lost". I cannot find the cause of the alert and I cannot make… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x