How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Home Security Systems
Satisfied Customers: 10906
Experience:  8+ years of professional experience
Type Your Home Security Systems Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I've just replaced the batteries. Do I need to reprogram?

Customer Question

I've just replaced the batteries. Do I need to reprogram? I'd been having problems getting it open, am afraid to close it for fear I won't be able to get it open again. It took many attempts to get the key to work.
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

You will have to clear the Tamper Alarm that results from every battery replacement, I think.

But as for the cover-lock... you will need to not break it, and it may need lock lubricant. Choose it carefully, the wrong lubricant can ruin a lock. Some need non-grease-type lubricant, some can use it. It varies and in this case I'm not quite sure offhand.