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I just purchased a new home and a Vista 20P alarm system was
I just purchased a new home and a Vista 20P alarm system was installed by the contractor and never set up. I got it powered up and I have 2-wire smokes on zone 1 and 6 other zones wired per the little… read more
James I
James I
Pool Plant Operator
23 satisfied customers
I am looking really specific and complex alarm system. I
Hello, I am looking for a really specific and complex alarm system. I currently have a GE Simon XT system, but I just bought a 6,000 ft home and I need a much bigger/better system. What system would a… read more
Eric Billings
Eric Billings
President
High School or GED
47 satisfied customers
Using a Visonic Repeater MCX-610 near a window, I can't get
Using a Visonic Repeater MCX-610 near a window, I can't get the Console to respond better to a keyFob, etc. outside, than without the Repeater. With or without the Repeater a keyFob won't work outside… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
I ask you before about this and probably didn't explain well
I ask you before about this and probably didn't explain well enough. I am trying to program a NX-6V2 alarm system so that I can arm with an open zone. I know It can be done because I had it working bu… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
Neil,I have a Visonic PowerMax+ around 6 years old that
Hi Neil, I have a Visonic PowerMax+ around 6 years old that have been working fine so far. Two days ago it refused to arm and complained about a low battery in one of the PIR. I thoughed it was strang… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
Hi NEil My Visonic Powermax has repeatedly given false alarms
Hi NEil My Visonic Powermax has repeatedly given false alarms from sensors in three rooms with no apparent reason.There are no pets, open windows etc. We changed sensors few months ago but recently th… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
I have an Ademco security system that we have not used in the
I have an Ademco security system that we have not used in the 10 years since moving into the house. Can't find the user code.Have tried some of the info that is available online without any luck. I wa… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
Hello, So I want to install a security system at home with
Hello, So I want to install a security system at home with out any monthly contracts, like something that i can install and have it deal directly with me, (call my phone instead of the 24/7 support th… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
66 satisfied customers
Hi there,I need to add a new motion sensor to my Brinks/ADT
Hi there, I need to add a new motion sensor to my Brinks/ADT system myself (so I don't have to pay for a service call). I don't care about zones and such...I am fine just adding the new motion sensor … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
I have a class V1 wireless alarm system. The door sensors
I have a class V1 wireless alarm system. The door sensors respond immediately but the room sensors take up to ten minutes to respond. All of the systems batteries have been replaced.… read more
Roger
Roger
Customer Service
Vocational, Technical or Trade Scho
74 satisfied customers
DSC Powerseries PC 5010. Trouble light on. Pressing *2 shows
DSC Powerseries PC 5010. Trouble light on. Pressing *2 shows a code of 7 (zone 7 is Fire = smoke alarms); pressing 7 again once shows code of 17 (do not have a zone 17). Stumped!… read more
oscar938
oscar938
service/inspection technician
22 satisfied customers
I have a visonic powermax system. currently the display registers
I have a visonic powermax system. currently the display registers "Not ready" and flashing Memory and alternating with the date. Looking at the memory it says "front door open" It is not however. I ha… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
66 satisfied customers
I have an Ademco Vista series alarm system and want to know
I have an Ademco Vista series alarm system and want to know how to enrolla 5800 PIR-RES wireless motion detector. I have 2 other identical motion detectors already enrolled.… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
I have a vista 12a wired and wireless security system. The
I have a vista 12a wired and wireless security system. The wireless zone keeps asking me to "check" it. I have replaced the batteries but it still is asking for this "check"? It will not go into ready… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
Hi, The glass breakage goes off with loud sounds as closing
Hi, The glass breakage goes off with loud sounds as closing the garage door when the system is not even set. How do i turn down the sensetivity for the glass breakage? Thank you. Bruce… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
DSC 5500 Alarm Panel with PC5132 wireless.Im trying to
Attachment: 2011-10-24_023439_zones.xlsx DSC 5010 (with LCD 5500 keypad) Alarm Panel with PC5132 wireless. I'm trying to convert existing zone 10 door sensor from wired to wireless. After I enroll a n… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
I have a wireless Visonic PowerMax+ system with K9-85 MCW.
I have a wireless Visonic PowerMax+ system with K9-85 MCW. I had a Low Battery indicated on a MCW, then an Alarmed indication on a Zone whilst I was away. I now have the batteries for all sensors (nea… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
need some help with visonic powermax+...cannot get trouble
need some help with visonic powermax+...cannot get trouble light to go off...also having problems with GSM module...also I have all the resistors in individule packs...GSM module had very little instr… read more
To-Shay
To-Shay
Electronic Security Engineering
NEB's
34 satisfied customers
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Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

913 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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