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To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
Experience:  Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
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Joni, i was wondering if we need our software disc to reset

Customer Question

joni, i was wondering if we need our software disc to reset the password.
JA: Thanks. Can you give me any more details about your issue?
Customer: oh sorry, we cant get into our system no one can remember the password ***** the default # ***** work. so we can not get into the system to watch our camera's past days
JA: OK got it. Last thing — Electronics Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me what is the make and model of the system you are trying to access?

Thank you