How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Home Security Systems
Satisfied Customers: 10782
Experience:  8+ years of professional experience
13568747
Type Your Home Security Systems Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a security dvd with 8 cameras, i am getting NO

Customer Question

i have a security dvd with 8 cameras, i am getting NO picture from any camera,
my channels are only running at 5-25 kb/s. when i am getting picture's they are running
at(###) ###-####kb/s any idea why they are running at such a slow rate ?
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If the channels are running at that slow a rate, small wonder if you get no pictures - there would be no time for one frame to 'assemble itself' fully, before another frame started and caused it to be dumped, thus no picture and no video, as I interpret what you've said.

The question is, why run at such a slow rate?

Perhaps your have switched operation of your network to Wireless B, which is rather slower. That's something to check on anyway: you should be running on Wireless G, or Wireless N.

Interpretation really depends upon more data about how your networking is set up ... I assumed above that you have a WiFi setup for the cameras, but for all I know it might be wired Ethernet. Let me know, in either case, what 'box' it goes through.

You might want to power Off that 'box', wait 10 minutes, then power it On again, and see if that restores operation. (But if that gets it working again, consider replacing the 'box' in question, it may have become unreliable.)