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Russell H.
Russell H., Service Tech
Category: Home Security Systems
Satisfied Customers: 10792
Experience:  8+ years of professional experience
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I have a system by opti vision and I moved to a new place

Customer Question

Hello I have a system by opti vision and I moved to a new place and I can't get the password ***** rest my system the person that set me up never gave any passwords
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Try a default password, such as


for the username, and

for the password (a blank, no-character, password, can be tried.)

After that, you will have to contact Optivision, about getting the password ***** the DVR reset. It usually can be reset remotely by company representatives:

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