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I have a system that was installed in 2000. I tried to

Customer Question
I have a system that...
I have a system that was installed in 2000. I tried to change the battery in one of the smoke alarms. When I put the battery back in, the alarm sounded. Now the panel says "19 check." How can I fix this? The system is not being monitored, so I do not have a local company to call.
Submitted: 1 year ago.Category: Home Security Systems
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Answered in 32 minutes by:
12/15/2015
Electronics Technician: Michael, Technician replied 1 year ago
Michael
Michael, Technician
Category: Home Security Systems
Satisfied Customers: 9,568
Experience: Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
Verified

Hi, I am Tech Michael a specialist expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

3. Remember to leave a Positive Rating after we're finished. it doesn't cost anything additional to rate kindly;-)

I am only compensated for my time and expertise if you rate kindly.

May I have the model # ***** your alarm system and also its approximate age?

Thank you

Tech Michael

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Customer reply replied 1 year ago
Do not know model. 15 years old
Customer reply replied 1 year ago
Tired of waiting. Still there?
Customer reply replied 1 year ago
I feel like I paid $38 for nothing.
Customer reply replied 1 year ago
Bye
Electronics Technician: Michael, Technician replied 1 year ago

Hi I respond as soon as I see your replies;-)

I will need the model # ***** order to help you correctly. As this is a technical issue that we can help you solve but we need the details so we know what we are working on.

Thank you

Tech Michael

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Electronics Technician: Michael, Technician replied 1 year ago

The model # ***** be on a tag somewhere on the unit. It may be on the back or side.

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Electronics Technician: JACUSTOMER-t1vaa1ru-,
 replied 1 year ago
JACUSTOMER-t1vaa1ru-
Category: Home Security Systems
Satisfied Customers: 0
Experience: owner/tech at crossroads security inc
Verified

I'm not sure what type of wireless you have (Napco,Honeywell etc...).But you should be able to clear the "check" by you disarming the system or pressing reset. If it doesn't clear, some smoke detectors have a tamper on the underside and will sound as soon as you move it from it's base. It is a small button that will compress when you lock it back in it's base. The smoke detector needs to go back on the same way it came out. Try removing the smoke, turn it 180 degrees and put it back in its it's base. Then try to clear the "check".

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To-Shay
To-Shay, Electronic Security Engineering
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