How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Joe Your Own Question
Joe, Mechanic
Category: Home Security Systems
Satisfied Customers: 7251
Experience:  Auto, Marine and Home Electronics professional. iphone, bluray and home theater setup and repair.
Type Your Home Security Systems Question Here...
Joe is online now
A new question is answered every 9 seconds

I have recently purchased a home with a Bosch Alarm system

Customer Question

I have recently purchased a home with a Bosch Alarm system installed. I have no information regarding previous codes to arm/disarm and would like to clear all memory of past codes to start setting up the system from scratch. Can you assist? Regards Steve.
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Joe replied 1 year ago.

Hello and good afternoon Steve,

Thank you for allowing me to assist you, my name is Joe and I will be happy to assist you with your concern today.

Please reply back with the model number of the unit.

I am just seeing if you still need assistance with this problem? The reason I ask is because I see that your question has not been answered sooner and I wanted to make sure if you still needed help.

In some cases a question may sit due to several different reasons. My objective that I wish is to make sure that if you still need help that I can at the very least reach out to you and attempt to help you.

At this time please feel free when you are ready to reply back to me and ask to continue working with me, another expert or if you no longer need help please just let me know exactly what you wish to do.

If you need any further assistance you can reply back at any time for my help.
I'd be happy to answer any other questions you have even if not related.


Customer: replied 1 year ago.
Sorry for the delay Joe, I have misplaced the manual but will track it down over the weekend. Following that I will forward the model number. Then we can continue. Cheers.
Customer: replied 1 year ago.
Joe, my apologies for the delay in getting back to you as I was unexpectedly called away for a few days but am back to get this sorted.
You asked for the system model No. It is a Bosch Solution 16plus system. I am looking for a way to clear all past codes to set the system up from scratch in my new place. Having now had a decent look at the manual, I am wondering would I be best to get some on site help to assist with the set up? Your advice would be appreciated. Cheers Steve.