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Michael, Technician
Category: Home Security Systems
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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I have 2 Visonic 24h silent door devices on my xfinity home

Customer Question

I have 2 Visonic 24h silent door devices on my xfinity home security system. They trigger alarms even if the system is not armed. Should this be happening?
Submitted: 2 years ago.
Category: Home Security Systems
Expert:  Michael replied 2 years ago.

Hi good morning, no this shouldn't be happening.

I Need some details and maybe it would be best to handle this on the phone I will send an offer if you agree please accept that so we can talk.

I will then be able to call you at your convenience.

If not thats ok too we can work here like this. Also I only work on the phone in the US.

I will need the make and model # ***** your security system and the model # ***** the doors if you can get that for me so I can be sure of what Im working on exactly;-)


Tech Michael