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Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 18124
Experience:  Over 16 years of experience installing and repairing electronics.
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Mod LH324ooo will not format the hard drive

Customer Question

mod LH324ooo will not format the hard drive
Submitted: 2 years ago.
Category: Home Security Systems
Expert:  Pete replied 2 years ago.

Hi there,

If the machine is indicating that the HDD is not installed and it will not format either, then it is likely that the HDD is faulty and will need to be replaced with a similar HDD.

Customer: replied 2 years ago.
This is a new one - sorry didn't mention that in the first place - now what?
Customer: replied 2 years ago.
Awaiting your response.
Expert:  Pete replied 2 years ago.

What was the reason for fitting the new HDD?

Did you have the same error previously, before fitting it?

Customer: replied 2 years ago.
Having the same problem with old HDD and now the new one.
Expert:  Pete replied 2 years ago.

How old is the unit?

Does the HDD connection seem to be in good condition?

Customer: replied 2 years ago.
System about 3-4 yrs old and everything in mint condition
Expert:  Pete replied 2 years ago.

Ok, then I suspect either the firmware has a glitch, or an electronic component has failed somewhere.

For example if part of the power supply circuitry is not working correctly then the HDD will not spin at full speed and therefore cannot be formatted.

The machine will need to be returned to Lorex for investigation and repair.