How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 17945
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Home Security Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a 8 ch h. 264 hdcvr unit. We like some have

Customer Question

Hello - I have a 8 ch h. 264 hdcvr unit. We like some have lost the passsword to login. The default users have been removed so we only have an account by the name of admin and office. Is there a way to reset the pass or just do a factory reload of the whole system?
Submitted: 2 years ago.
Category: Home Security Systems
Customer: replied 2 years ago.
Please advise
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 years ago.
(###) ###-####
Expert:  Pete replied 2 years ago.
Hi there,
There are many different brands and models of 8 ch h. 264 hdcvr units.
On some units, there is a small battery inside which can be removed overnight or for a few days to reset the system to its factory settings.
If you cannot find a battery inside the unit, let me know some more information about it (make, model number) so I can assist you further.