Home Security Systems

Home security system repair questions? Ask a technician.

Ask an Expert,
Get an Answer ASAP!

Prestige DVR

Customer Question
I have a prestige Dvr...
I have a prestige Dvr 3r and I loss image all I'm getting is input not supported on the screen I need help to put it back to normal settings I been having 3 month chatting with just answer technician electrician and seems like he is giving up cuz he don't
reply back please help me my dvr is H-264 prestige 3r
Submitted: 3 years ago.Category: Home Security Systems
Show More
Show Less
Ask Your Own Home Security Systems Question
Answered in 47 minutes by:
6/13/2015
Electronics Technician: Michael, Technician replied 3 years ago
Michael
Michael, Technician
Category: Home Security Systems
Satisfied Customers: 9,568
Experience: Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
Verified
Hi and thank you for choosing Just Answer.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve. Also remember to be detailed in your description of the problem. That will help me make a diagnosis quickly for you.
How old is your DVR?
Also do you mean that it records the shows,and plays the audio, but doesn't show the image?
Thank you
Tech Michael
Ask Your Own Home Security Systems Question
Customer reply replied 3 years ago
Why you haven't rely
Electronics Technician: Neil, Technician replied 3 years ago
Neil
Neil, Technician
Category: Home Security Systems
Satisfied Customers: 3,901
Experience: 20 years experience in the alarm industry.
Verified
Hi This message comes up when the resolution of the screen and the resolution of the DVR are incompatible... Is the screen connected to the DVR via the VGA port? If so try reducing the screen resolution and see if you can get a picture.
Ask Your Own Home Security Systems Question
Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask To-Shay Your Own Question
To-Shay
To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
34 Satisfied Customers
Experience: Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

To-Shay is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

3,901 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

< Previous | Next >

Related Home Security Systems Questions
I need to connect my CCTV (H-264-16CH) to my router, and
I need to connect my CCTV (H-264-16CH) to my router, and then figure out how to access and record the video remotely. The firewire cable is connected to the router.… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a h-264 dvr that locks up and I get a black screen
I have a h-264 dvr that locks up and I get a black screen every so often. I have to turn off power to unit and wait a few seconds and then power it back on. Is this normal or is there something wrong … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Unable to access - bad password, the model is DVR-G004L-EC
the model is DVR-G004L-EC 2.0.0000.6 dated 2015-05-29 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have can't remember my password and need to reset to
I have can't remember my password ***** need to reset to factory settings? can seem to do it though and most videos on the net aren't helpful? … read more
Christopher Chrislip
Christopher Chrislip
Diploma
I have an h.264 16 channel dvr and i cannot get it to see my
Hi, I have an h.264 16 channel dvr and i cannot get it to see my cameras. It just says video loss on all the channels? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I Have Q See cameras installed my Q See DVR crashed, Was
I Have Q See cameras installed my Q See DVR crashed, Was wondering if my Loralex Dvr is compatible with existing cameras … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
8,303 satisfied customers
I have a dahua dvr. But I have forgotten the admin password.
I have a dahua dvr. But I have forgotten the admin password. May iknow how it can be reset?? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Forgot my admin password that I set last year , but had no
forgot my admin password ***** I set last year , but had no need to go in dvr to look at video till now. Now I cant remember my password … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I' Daniel i have a h.264 8 channel dvr i forgot pass word
Hi I' Daniel i have a h.264 8 channel dvr i forgot pass word … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have an Sunluxy h.264 network dvr i couldnt figure it out,
My name is***** have an Sunluxy h.264 network dvr i couldnt figure it out, how to turn it on? can u help me plz … read more
Michael
Michael
Technician
9,568 satisfied customers
I bought and utmark security system and I need dummies
I bought and utmark security system and I need dummies instructions for the computer set up or phone set up … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Lock out of my h.264 DVR , the password admin wont log
Customer: lock out of my h.264 DVR JA: Thanks. Can you give me any more details about your issue? Customer: the password ***** wont log in JA: OK got it. Last thing — JustAnswer charges a fee (general… read more
Neil
Neil
Technician
3,901 satisfied customers
I have a dvr prestige 3R cameras recording system ! By mistake
I have a dvr prestige 3R cameras recording system ! By mistake I press the wrong bottom and now on the Tv Screen display (input not Supported) how can I rebooted if is lock and won't allowed me.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Samsung DVR H.264 The password ***** ***** working and
I have a Samsung DVR H.264 The password ***** ***** working and our dog was stolen out of our yard and we need to be able to look back. How can we reset it… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
yes i need ur help. I lost my dvr 8ch h.264 model i-108 may be china
yes i need ur help. I lost my dvr 8ch h.264 model i-108 may be china brand. I tried many default passwords. But doesn't works. I agreed after your experts help only i will pay. otherwise will not pay.… read more
John-Engineer
John-Engineer
Software engg.
Bachelor\u0027s Degree
9 satisfied customers
I need software to view recorded video on Lorex DVR LH11800.
I need software to view recorded video on Lorex DVR LH11800. I also need a converter to convert this to a JPG format for normal viewing… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a h.264 16 channel dvr and i have forgot my password,
hi i have a h.264 16 channel dvr and i have forgot my password, i have taken the battery out and entered 111111/000000 but still no joy. thanks… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have H 264 8ch dvr it just stopped working i see date and
i have H 264 8ch dvr it just stopped working i see date and time and video loss on indvidual channels… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x