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I bought one about a year ago and just hooked it cant find
I bought one about a year ago and just hooked it cant find the factory password … read more
Harry
Harry
2,426 satisfied customers
My box is not working properly. It does not seem to be
My box is not working properly. It does not seem to be recording but I can see that the cameras are working. I can't use the CD that came with the system because my new computer doesn't have a cd driv… read more
Harry
Harry
2,426 satisfied customers
We purchased a LORAX Model LHV2116-DFS3 a year or so ago,
Hi we purchased a LORAX Model LHV2116-DFS3 a year or so ago, Have it hooked up in our barn with 8 cameras, Works Great ! Has the Siamese 120F VID RG59 Coax BNC/PWR cables. … read more
Harry
Harry
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We purchased a home that has a First Alert local security
We purchased a home that has a First Alert 'local' security system, but no master code to get it up and running. The security company in the area will come out and re-set for $130. Is there a cheaper … read more
Dr. Fix-It
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I have a Vizio soundbar (model # SB3851-DO) It plays through
I have a Vizio soundbar (model # SB3851-DO) It plays through my TV but not when I play a DVD. The soundbar is routed through my cable box. What do I need to do to have the sound from a DVD go through … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I tried to set up a credit card. Which country are you? My
I tried to set up a credit card. Which country are you? My card might be blocked from outside Norway, where I live. … read more
Pete
Pete
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Added a microphone to my dvr4-3425 and cant get any sound from
added a microphone to my dvr4-3425 and cant get any sound from it … read more
Louie
Louie
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Associate Degree
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Using a Visonic Repeater MCX-610 near a window, I can't get
Using a Visonic Repeater MCX-610 near a window, I can't get the Console to respond better to a keyFob, etc. outside, than without the Repeater. With or without the Repeater a keyFob won't work outside… read more
Neil
Neil
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911 satisfied customers
Using a Visonic Repeater MCX-610 near a window, I can't get
Using a Visonic Repeater MCX-610 near a window, I can't get the Console to respond better to a keyFob, etc. outside, than without the Repeater. With or without the Repeater a keyFob won't work outside… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I recently purchased a home with a Napco Gem RP-8 compurtized
I recently purchased a home with a Napco Gem RP-8 compurtized security system. Hacienda security installed it and was bought out by Safeguard or something like that (they stated they never received al… read more
Michael
Michael
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I HAVE A 8CH SANNCE HOME SECURITY SET THERE ALLREADY PUT UP
I HAVE A 8CH SANNCE HOME SECURITY SET THERE ALLREADY PUT UP AND HOOK UP BUT I NEED TO GET IT WERE IT WORKS WITH MY PHONE WHEN IM NOT AT HOME… read more
Pete
Pete
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Bachelor's Degree
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i have a very old Ademco alarm and it was working perfectly
i have a very old Ademco alarm and it was working perfectly up until last night. I have approx. 16 5711 wireless sensors and 3 PIR's. When I came home last night and opened my door the wired console k… read more
Expert
Expert
I bought a home with an Ademco Vista 4140XMP. I have tried
I bought a home with an Ademco Vista 4140XMP. I have tried to change the master code but cannot get the system into programming mode. I have un-hooked the power and reconnected it, pressed * + # XXXXX… read more
Michael Hannigan
Michael Hannigan
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I bought a home with an ademco via 30+ system. One door sensor,
I bought a home with an ademco via 30+ system. One door sensor, one window sensor, 3 glass break sensors, and a motion sensor all wireless. Check on for all of these zones. Replaced the batteries on t… read more
Glen Moore
Glen Moore
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Bachelor's Degree
327 satisfied customers
i am trying to get my new 6280 keypad to work with my vista
i am trying to get my new ademco 6280 keypad to work with my vista 128fb board i keep getting a ecp error. The keypad appears to be communicating as i fault the zone and i can hear the fault on the ke… read more
Roger
Roger
Customer Service
Vocational, Technical or Trade Scho
74 satisfied customers
I have an old Vista series in the home I bought last year.
I have an old Vista series in the home I bought last year. The home was built in 1995. The model number at the box is 4140XMP. I have the users manual as well. The unit is disarmed. Last night at 2:30… read more
Glen Moore
Glen Moore
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Bachelor's Degree
327 satisfied customers
I recently purchased a home with an Ademco security system.
I recently purchased a home with an Ademco security system. I don't have the installer code or the master code so the system is useless to me at this time and has been disconnected for a few weeks. Is… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have one of the Lorex wireless security systems. Im not
I have one of the Lorex wireless security systems. I'm not sure of the model # XXXXX purchased it at Costco about two years ago. It is the two camera system and I have only been using one camera down … read more
Neil
Neil
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Associate Degree
911 satisfied customers
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Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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