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How do I turn off the chime

Customer Question
How do I turn off the chime
Submitted: 6 years ago.Category: Home Security Systems
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Answered in 3 minutes by:
11/13/2011
Electronics Technician: Glen Moore, Technician replied 6 years ago
Glen Moore
Glen Moore, Technician
Category: Home Security Systems
Satisfied Customers: 785
Experience: 20 + years of experience in home and business security.
Verified
Hello,

Courtesy and respect for my time and efforts is greatly appreciated. Please work with me until I can either help you or opt-out. Thanks!

What is the system make and model?
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Customer reply replied 6 years ago
ademco k4392v2 m69
Electronics Technician: Glen Moore, Technician replied 6 years ago
Hi

punch in your four digit usrt code and then press the [code] button. Repeat the process to turn it back on.
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Customer reply replied 6 years ago
Just moved into house I do not know four digit usrt code. ? the Code button, do you mean the button that says Chime on it?
Electronics Technician: Glen Moore, Technician replied 6 years ago
Ues...sorry I meant the chime button. Can you open the main box and tell me what model it is?
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Customer reply replied 6 years ago
ademco Model # XXXXX then it says M6983
Electronics Technician: Glen Moore, Technician replied 6 years ago
Are you getting these numbers from the keypad where the buttons are? I actually need the model numbet on the main control panel which would be located on a closet or cabinet somewhere in the house.
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Customer reply replied 6 years ago
Trying to locate box I took numbers off inside of panel, but will find alarm box and give you information as soon as I can locate
Electronics Technician: Glen Moore, Technician replied 6 years ago
Ok
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Customer reply replied 6 years ago
Ademco keypad , Vista 15 P Series, also saw K4664mx 9/01, and K5307-1V1 4/02
Electronics Technician: Glen Moore, Technician replied 6 years ago

Ok,

 

On the Vista series of panels there is a master user code and an installer code. If you do not know the master code we can still POTENTIALLY get a code to work if the panel has not been locked out by the original installer. Try entering the code 4112 and then the chime button and tell me if that works?

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Customer reply replied 6 years ago
Tried hitting 4112 and the chime button, this did not turn off the chime. What else should I do?
Electronics Technician: Glen Moore, Technician replied 6 years ago
The panel may be locked out. The only other thing that we can try is a complete power down to try and set new code. Here is the sequence. In the main control panel you will need to disconnect the battery (looks like a small brick). Just pull one of the leads off either the red or the black, does not matter which one. The you will need to find the transformer which is plugged into an electrical outlet somewhere in the house. It is about 3" x 4" and usually tan or white in color. Unplug the transformer for few seconds and then plug it back in. You will then need to go to the keypad within 50 seconds and press the [*] and [#] AT THE SAME TIME (both together). Press the [*] key and then the [2] key and then the [0] key. You should now see the #20 flashing. Enter four digits that will be easy for you to remember. After you do that then press the [*] key then the [9] key and the [9] key again. If this sequence has not been "locked out by the original installing company the you should now have a new installer code, the four digits that you entered. Now try the new code and press the "chime" button to see if it works.
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Glen Moore
Glen Moore
Glen Moore, Technician
Category: Home Security Systems
Satisfied Customers: 785
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Experience: 20 + years of experience in home and business security.

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