Home Improvement

Home improvement questions? Ask a handyman for answers

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

My water heater is 3 years old and I've recently had the…

Hello, My water heater...

Hello, My water heater is 3 years old and I've recently had the pilot light keep going out. It's a Rheem Q091523285 with Honeywell WV8840C1604 Controller.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

It's been hapenning every week or so for the past 3 weeks. Now, I can't get the pilot lit.

Contractor's Assistant: Do you plan on doing the work yourself?

Probably not. My neighbor is a plumber and thinks the problem is the gas valve control since it used to light right up but now doesn't light at all.

Contractor's Assistant: Anything else we should know to help you best?

Unit was built 02/26/2015 It's serial # is XG50T09HE40U0

Show More
Show Less
Ask Your Own Home Improvement Question
Answered in 2 minutes by:
4/1/2018
Daniel Plourde
Daniel Plourde, HVAC Technician
Category: Home Improvement
Satisfied Customers: 455
Experience: I've been in the HVAC buisness since 2008 working on residential, commercial, and industrial buildings
Verified

hi i am dan i can help you with this. if the pilot is not lighting at all remove the pilot tube from the gas valve and then push the knob is and smell if you get gas out of the valve

Ask Your Own Home Improvement Question
Customer reply replied 2 months ago
Dan, can you call my neighbor, Rob Watkins(###) ###-#### He's a plumber and can let you know what he's already checked.

a phone call is a premium service and an additional charge also for diagnosing you will need to be at the equipment to get all the information and test parts one by one to determine the problem.

Ask Your Own Home Improvement Question
Customer reply replied 2 months ago
Dan, I don't know his availability right now and my mobility is limited. Is there a case number ***** phone number he can call to go through the troubleshoot?
Customer reply replied 2 months ago
When he's available, I mean.
David Bowden
David Bowden, General Contractor
Category: Home Improvement
Satisfied Customers: 985
Experience: Owner at Floridaco
Verified

Greetings... my name is ***** ***** I can assist you if you would like me to try, if so just let me know.

Ask Your Own Home Improvement Question

Greetings… Just following up to see if you were still needing some help answering your question?

Thanks,

Dave

Ask Your Own Home Improvement Question

Hello... I would very much appreciate if you can take a few moments and reply to this email and let me know if you still require assistance, or should I proceed forward to closing out this question since it has been open for so long.

Thank you,

Dave

Ask Your Own Home Improvement Question
Customer reply replied 2 months ago
The problem has been fixed. Thanks.

You are most welcome and thanks for letting me know that everything turned out well...

One of the goals here at Just Answer, is to provide each customer with the best experience possible and for the experts to earn a 5 Star Rating based on their responses, recommendations, and professionalism, when answering questions. If I have achieved that goal for this question, please take a few moments to rate my service and select the 5 Stars before logging out.

It has been my pleasure providing an answer for you today, however if additional service is needed, please use the reply box to let me know and I will respond back once I have the requested information.

Enjoy the rest of your day,

Dave

David Bowden
David Bowden, General Contractor
Category: Home Improvement
Satisfied Customers: 985
Experience: Owner at Floridaco
Verified
David Bowden and 87 other Home Improvement Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a home improvement expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask David Bowden Your Own Question
David Bowden
David Bowden
David Bowden, General Contractor
Category: Home Improvement
Satisfied Customers: 985
985 Satisfied Customers
Experience: Owner at Floridaco

David Bowden is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Brian

Brian

Architect

2,153 satisfied customers

Licensed Architect- 17 years, L.E.E.D. AP

The Home Smithy

The Home Smithy

Home Builder

2,084 satisfied customers

#1 Home Improvement Expert 30+ years experience

Steve G.

Steve G.

Handyman

221 satisfied customers

VP of electronic repair company and home theater advisor.

StructuralEng

StructuralEng

Civil Engineer

14 satisfied customers

Licensed Structural Engineer

Eric M. Bright

Eric M. Bright

We Don't Comprehend the Word Can't!

1,734 satisfied customers

I've been been doing things for my clients that others have said cant be done for over a 1/4 Century

Phil

Phil

Mechanical Engineer

682 satisfied customers

Retired contractor, 51 years experience

Rich

Rich

Home Improvement Enthusiast

674 satisfied customers

Over 35 years construction and home maintenance experience

< Previous | Next >

Related Home Improvement Questions
I want a herringbone tile backsplash using a 3 by 6 subway
I want a herringbone tile backsplash using a 3 by 6 subway tile. The backsplash will finish at the ceiling which means it will need to go around the kitchen window. On either side of the kitchen windo… read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,257 satisfied customers
I am buying a home and hired a licensed inspector to check
Hello, I am buying a home and hired a licensed inspector to check out the property tomorrow morning in New Jersey. Can you please tell me how long this inspection is what exactly will they be looking … read more
David Bowden
David Bowden
General Contractor
985 satisfied customers
A couple of years ago we had a leak in the toilet in our
Hi. A couple of years ago we had a leak in the toilet in our guest bathroom which has a toilet and a sink in it. The toilet had to be removed and the linoleum taken up. We now have the same bathroom w… read more
David Bowden
David Bowden
General Contractor
985 satisfied customers
I am looking at a Jacobsen HR-5111 SERIAL# 3058. Can you
I am looking at a Jacobsen HR-5111 SERIAL# ***** Can you tell me what year it was made? … read more
David Bowden
David Bowden
General Contractor
985 satisfied customers
Dear 'Rick'... Just trying to get a better understanding of
Dear 'Rick'... Just trying to get a better understanding of the 'Contractor'process in starting a job. We have a signed contract and have done a number of walkthru's and have agreed on the details for… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My Liftmaster gate operator has stopped opening. What can I
Hi, My Liftmaster gate operator has stopped opening. What can I check to fix it? … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,257 satisfied customers
I accidentally mixed water, Mean cleaner and natural laundry
I accidentally mixed water, Mean Green cleaner and natural laundry detergent together in a washer. Will this create toxic chemicals?… read more
canuck the pro
canuck the pro
257 satisfied customers
For a one story storage shed, is there CA code requirement
For a one story storage shed, is there CA code requirement regarding the height of the storage shed not attached to the main house? Thanks.… read more
David Bowden
David Bowden
General Contractor
985 satisfied customers
We purchased bullnose subway tile assuming we'd have a flat
Hi. We purchased bullnose subway tile assuming we'd have a flat wall based on that's all we ever saw when we googled for pictures of this type of shower wall above a tub install. Our contractor ended … read more
Machinc
Machinc
Retired
1,000 satisfied customers
Thank you for taking my question. I've lost considerable
Thank you for taking my question. I've lost considerable pressure from the hot water side of my shower.. I noticed it shortly after turning the hot water knob extremely tight to get it to properly tur… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
WE enclosed our carport a few years back to make a pantry
WE enclosed our carport a few years back to make a pantry storage room there and now twice it has been invaded with termites - they said via the fascia. We now want to make some secure fascia not wood… read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,257 satisfied customers
My HP50-TA pool heat pump digital display temp was blank.
My HP50-TA pool heat pump digital display temp was blank. The arrow pointing to pool, compressor and fan symbols were still in. What is causing this? When I pushed temp up and down buttons nothing hap… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
682 satisfied customers
What makes the boiler drain water out of the relief valves
what makes the boiler drain water out of the relief valves every minute or so evan without gas … read more
Matthew A
Matthew A
Owner Plumbing Company
Vocational, Technical or Trade School
41 satisfied customers
I have drywall and I'm trying to mount my tv on a stand.
I have drywall and I'm trying to mount my tv on a stand. I've used the Hillman poptoggles but those keep coming out of my wall. Any suggestions on a more durable version of the poptoggle? Or a better … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I'm building a short term rental, pre-fab cabin. It is less
I'm building a short term rental, pre-fab cabin. It is less than 300 sq ft. Do I need a second exit?… read more
David Bowden
David Bowden
General Contractor
985 satisfied customers
I have two double hung windows in my upstairs bedroom. I am
I have two double hung windows in my upstairs bedroom. I am thinking of changing them to three double hungs with larger dimensions. My initial thought for changing the windows in the first place, was … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I am installing a 240 V Frididaire window unit. I live in
I am installing a 240 V Frididaire window unit. I live in the country so we do everything ourselves. Ran 10/3 from a 50 amp double breaker to the correct plug both sides white in neutral then red and … read more
David Bowden
David Bowden
General Contractor
985 satisfied customers
Rick, time no talk (since yesterday.) I bought 2 of the 8000
HI Rick,Long time no talk (since yesterday.)I bought 2 of the 8000 BTU air conditioners for the upstairs bedrooms - prices were similar to the 5000 & 6000 - so I thought: why not give the 8000 less wo… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x