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I have a liftmaster 3200 that will only go up about 36

Customer Question
I have a liftmaster...

I have a liftmaster 3200 that will only go up about 36 inches on it own. How ever if I put up ward pressure on it till it gets half way up it will go up the rest of the way up on its own.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

2 days

Contractor's Assistant: Do you plan on doing the work yourself?

If it is some thing simple.

Submitted: 1 month ago.Category: Home Improvement
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Answered in 8 hours by:
3/16/2018
Home Improvement Expert: Eddie, Home Improvement Contractor replied 1 month ago
Eddie
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 1,202
Experience: owner of Island Pro-Craft
Verified

Welcome to Just Answer, an expert advisory company. My name is ***** ***** I am here to help you with your inquiry today… my goal is to give you the best experience with Just Answer as possible and instill your confidence in us with a 5 star rating…..….since I am not there it can be that much more daunting a task….. so I will need your to help with any information that I may ask and that you can provide…. I do need this for a more complete picture in trying to resolving your issue ..…… uploading pictures will help so I may request them….…I ask for your patience and together I am confident we can get this done…….you will be getting an automated phone message request, you can accept if it is more comfortable for you or disregard it for now…….. I have reviewed what you have given me so far........this is an initial assessment: .....we can start off by setting the travel limits and the force adjustments............

-) do you have a manual?

-) how old it might be and if you are the original owner

-) there are 2 safety sensors on your door do both have either an amber, or green light that is on steady and not flickering?

-) can you tell me if you have a working wall control and how many working remotes

-) any flashing LED lights on the opener (ceiling unit) and how many times it blinks before pausing? The color of the learn button is?

-) has there been any kind of disruption that may have changed the dynamics with this opener....any wiring a recent power outage?

-) in your estimation….what happened that made it go from working to non-working ?

-) are you using only the equipment that came with this opener?

-) do you have a chain......belt......or screw drive?

-) what exactly happens when you do click the transmitter?....... the door doesn't move but you hear the motor?......it goes partial way?........reverses?

Thanks

eddie

Please understand I have nothing to do with billing ……….customer service would accommodate you on that…….I can only receive any kind of monetary credit from an acceptance of my answer by you with a positive rating

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Home Improvement Expert: Eddie, Home Improvement Contractor replied 1 month ago

I hope you have found my answers insightful, with content to your satisfaction and would consider a 5 star rating…….My goal is to give you the best experience with Just Answer as possible.… by your rating it would be the only way I can be compensated in facilitating your inquiry.........a deposit for a subscription was made by you but no payment will be forthcoming unless I am rated…..positive feedback and bonuses are always welcomed and appreciated......and I thank you

eddie

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Home Improvement Expert: Eddie, Home Improvement Contractor replied 1 month ago

I trust this held substantial meaning for you ....got you out of your difficulty and would consider a 5 STAR rating so I can receive credit for my help. I'm proud of the work I do here and the positive ratings given by clients like you! If you do need more assistance, please use the reply box and let me know.

Thanks

eddie

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Eddie
Eddie
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 1,202
1,202 Satisfied Customers
Experience: owner of Island Pro-Craft

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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