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How do I light the pilot in my gas log fireplace? The owners
how do I light the pilot in my gas log fireplace? The owners manual has these model numbers listed: NDV36301 … read more
David Bowden
David Bowden
Owner
1,538 satisfied customers
Phil, I have a 16 year old Heatilator gas fireplace, model
Phil, I have a 16 year old Heatilator gas fireplace, model no. GNDC36, that I haven't used few years. I want to get it working and upgrade its features. Its a discontinued model by Heatilator. I can g… read more
Rick
Rick
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Our gas supply to the house was shut off temporarily for an
Our gas supply to the house was shut off temporarily for an upgrade to our outside meter (new smart meters needed to be installed). After it was turned back on we cannot get our Superior gas fireplace… read more
Mike R.
Mike R.
3,013 satisfied customers
I have a Heatilator Model ND4236IL with electronic ignition.
I have a Heatilator Model ND4236IL with electronic ignition. This year, for the first time ever, the pilot stays lit even with the wall switched turned off. Other than that it heats great, it's just a… read more
Jerry
Jerry
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High School or GED
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I have a gas insert heatilator fireplace. Was having trouble
I have a gas insert heatilator fireplace. Was having trouble turning it on or off. Now, it wont come on at all. changed batteries and programmed it with the receiver to the remote transmitter. Still w… read more
MsBabyD
MsBabyD
Senior International Building Inspector
Vocational, Technical or Trade School
60 satisfied customers
I have a zero-clearance prefab open-hearth fireplace with double-walled
I have a zero-clearance prefab open-hearth fireplace with double-walled chimney pipe 10" diameter, all in good condition. I would like to install a stove insert into this sytem. Is that possible witho… read more
jdmeridith
jdmeridith
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My fireplace gas log unit has a millivolt wall switch that
My fireplace gas log unit has a millivolt wall switch that is operable. When switched on the logs' flame will come on and then in about three seconds, the unit shuts off automatically. Is this a timer… read more
Jerry
Jerry
Plumber
High School or GED
1,904 satisfied customers
When I turn on the electrical switch to my heatilator fireplace,
When I turn on the electrical switch to my heatilator fireplace, it lights and burns for a few minutes and then the flames goes out even through the pilot remains lit. If I flip the switch off and the… read more
Jerry
Jerry
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High School or GED
1,904 satisfied customers
Can you recommend a battery operated motion sensitive light
Can you recommend a battery operated motion sensitive light that turns on when someone/something comes within 25 feet? I have a dark stair from my deck to a store room and I would like to put a batter… read more
Charles
Charles
Owner
FCC Communication License
1,456 satisfied customers
I HAVE A 20 YEAR OLD MENDOTA FIREPLACE INSERT THAT I AM RECENTLY
I HAVE A 20 YEAR OLD MENDOTA FIREPLACE INSERT THAT I AM RECENTLY HAVING PROBLEMS WITH THE REMOTE AND WALL SWITCH OPERATION. 1. I HAVE THE WALL SWITCH INSTALLED FOR MANUAL/REMOTE/OFF SELECTION. 2. NEIT… read more
Jerry
Jerry
Plumber
High School or GED
1,904 satisfied customers
I had a direct vent natural gas fireplace installed in Sept
I had a direct vent natural gas fireplace installed in Sept '10. in order to get the natural gas to where the fireplace location is a polypropylene tube was installed going from where the gas comes fr… read more
Rick
Rick
General Contractor
25,139 satisfied customers
I have a Vermont Castings Majestic Direct Vent fireplace DVRT36.
I have a Vermont Castings Majestic Direct Vent fireplace DVRT36. It is about 7 years old. I went to use it today & the gas pilot was lit , I could smell gas, but no flame. The blower is fine. I turned… read more
Dennis M. Smith
Dennis M. Smith
Retired
Bachelor Degree
1,293 satisfied customers
My natural gas fireplacewill not light. The pilot light is
My natural gas fireplacewill not light. The pilot light is lit. At times in the past., I have "cleaned" the holes in the fireplace insert tubing, and the fireplace would work well for a short period o… read more
Rick
Rick
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25,139 satisfied customers
I have a free standing copper belly fireplace sitting on a
I have a free standing copper belly fireplace sitting on a raised brick platform in my living room and want to remove both. Can I sell the copper for scrap and where do I start looking for qualified r… read more
JackNichols5
JackNichols5
Supervising Building Inspector
Associate Degree
5 satisfied customers
I have had my Majestic 36DBVRRN fireplace for about 11 years.
I have had my Majestic 36DBVRRN fireplace for about 11 years. I had a wall on-off switch. It worked fine until a couple months ago. Pilot stays on, but the switch no longer turns on the flame. Any ide… read more
Dennis M. Smith
Dennis M. Smith
Retired
Bachelor Degree
1,293 satisfied customers
Our house was built in 2003.. We want to tear out our huge
Our house was built in 2003.. We want to tear out our huge raised hearth.. Our fire place is direct vent gas logs. with glass doors.. two questions : Can we rebuild the hearth level with the existing … read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
I have two vented gas fireplaces and one is working ...
I have two vented gas fireplaces and one is working fine. The other was working but now the pilot light will not stay light. I''ve tried to light it numerous times, but once I try and switch from ligh… read more
Keith
Keith
Vocational, Technical or Trade Scho
50 satisfied customers
I have a direct vent fireplace. The pilot light and even ...
I have a direct vent fireplace. The pilot light and even full fire blow out due to wind. Hearth and Patio in my town replaced the vent but the problem still persists. Any suggestions would be greatly … read more
jcdill
jcdill
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Vocational, Technical or Trade Scho
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