Home Improvement

Home improvement questions? Ask a handyman for answers

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I am replacing an old thermostat with a digital one and the…

I am replacing an...

I am replacing an old thermostat with a digital one and the terminals don’t match.

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

I have no idea. I think it is just a thermostat to thermostat problem.

Contractor's Assistant: Do you plan on doing the work yourself?

I am currently doing it.

Contractor's Assistant: Anything else we should know to help you best?

Just need to talk to someone about it.

Show More
Show Less
Ask Your Own Home Improvement Question
Answered in 4 minutes by:
2/27/2018
David Bowden
David Bowden, General Contractor
Category: Home Improvement
Satisfied Customers: 757
Experience: Owner at Floridaco
Verified

Hello and welcome to Just Answer… My name is ***** ***** allow me a few moments while I do some research, my recommendation will appear shortly.

Ask Your Own Home Improvement Question
Customer reply replied 1 month ago
Ok.

Did you write down the color of the wires and which terminal they went to on the old thermostat?

Ask Your Own Home Improvement Question

Can you provide that info and the make/model of the new thermostat... thanks.

Ask Your Own Home Improvement Question
Customer reply replied 1 month ago
Y-yellow, G-green, R-red, O-orange, W2-white, E-brown, C-blueNew is orbit clear comfort pro model 83521

Okay stand by

Ask Your Own Home Improvement Question

Do you have a copy of the installation instructions?

Ask Your Own Home Improvement Question
Customer reply replied 1 month ago
I do.

Okay... unless you have something special on your system that isn't compatible with this thermostat, it should be fairly straightforward to wire. If you have some other issue please explain.

Ask Your Own Home Improvement Question
Customer reply replied 1 month ago
I don’t know where the E wire goes. And does W2 go to W.

What did the E wire control before? Emergency electric heat?

What did W2 control before? Normally W is for heat only, no Aux and no emergency

Ask Your Own Home Improvement Question
Customer reply replied 1 month ago
I don’t know what either controlled. Just know the brown wire was connected to E and there is no E on this one. And the only white wire was connected to W2 and there is only a W on this one.

Okay... stand by

Ask Your Own Home Improvement Question

This thermostat is not compatible with Aux and Emergency heating or 2 stage systems. Basic heating/air conditioning uses 4 wires, Red, White, Yellow, Green (Common, Heat, Cool, fan)

You have a total of 7 wires, however this thermostat uses a max of 5 and therefore I don't believe it will work correctly.

Ask Your Own Home Improvement Question
Customer reply replied 1 month ago
Ok. Thanks.

Sorry to be the bearer of the bad news, but without a compatible thermostat you will always have issues of it not working correctly. If you need help selecting one that is compatible, let me know.

One of the goals here at Just Answer, is to provide each customer with the best experience possible and for the experts to earn a 5 Star Rating based on their responses, recommendations, and professionalism, when answering questions. If I have achieved that goal for this question, please take a few moments to rate my service and select the 5 Stars before logging out.

It has been my pleasure providing an answer for you today, however if additional service is needed, please use the reply box to let me know and I will respond back once I have the requested information.

Enjoy the rest of your day,

Dave

David Bowden
David Bowden, General Contractor
Category: Home Improvement
Satisfied Customers: 757
Experience: Owner at Floridaco
Verified
David Bowden and 87 other Home Improvement Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask David Bowden Your Own Question
David Bowden
David Bowden
David Bowden, General Contractor
Category: Home Improvement
Satisfied Customers: 757
757 Satisfied Customers
Experience: Owner at Floridaco

David Bowden is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Brian

Brian

Architect

2,153 satisfied customers

Licensed Architect- 17 years, L.E.E.D. AP

The Home Smithy

The Home Smithy

Home Builder

2,084 satisfied customers

#1 Home Improvement Expert 30+ years experience

Steve G.

Steve G.

Handyman

221 satisfied customers

VP of electronic repair company and home theater advisor.

StructuralEng

StructuralEng

Civil Engineer

14 satisfied customers

Licensed Structural Engineer

Eric M. Bright

Eric M. Bright

We Don't Comprehend the Word Can't!

1,734 satisfied customers

I've been been doing things for my clients that others have said cant be done for over a 1/4 Century

Phil

Phil

Mechanical Engineer

682 satisfied customers

Retired contractor, 51 years experience

Rich

Rich

Home Improvement Enthusiast

674 satisfied customers

Over 35 years construction and home maintenance experience

< Previous | Next >

Related Home Improvement Questions
RE: ELSAFE MODEL r-30 I SHOW A CODE OF DcOD AND. I shoe a
I shoe a code of dCod. The safe is open but will not take a opening code. Is there a reset … read more
Harry
Harry
1,383 satisfied customers
Rick, Another flooring question, but for a different floor.
Hi Rick, Another flooring question, but for a different floor. Someone is coming to install sheet vinyl in a small bathroom. The toilet was removed today, and I see there was originally ceramic tile w… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
How do I secure the top plate of this basement wall frame
How do I secure the top plate of this basement wall frame when there is only a steel beam above it?… read more
David Bowden
David Bowden
General Contractor
757 satisfied customers
Could someone give me a solution for my dmage carpete due to
Could someone give me a solution for my dmage carpete due to i have spilled some muriatic acid on it. It is just a narrow part of the carpet that was damaged, and I guess putting a rug on it might not… read more
Dovetail Greene
Dovetail Greene
President
414 satisfied customers
How do I fill in these spaces above this interior basement
how do I fill in these spaces above this interior basement room wall, in between the joists for soundproofing / insulation?There is nothing on the other side except open space in the basement.… read more
David Bowden
David Bowden
General Contractor
757 satisfied customers
I just had a quote on my kitchen. The man said absolutely no
I just had a quote on my kitchen. The man said absolutely no granite, only quartz. He said restaurants aren't up to code if they had granite now(they peel). He seemed to over sell it, I've seen granit… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Which do better in planters on a windy terrace -- Nellie
which do better in planters on a windy terrace -- Nellie Stevens hollies or arborvitaes? … read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
My healthy 51-foot tall Leyland Cypress fell over in an ice
Second opinion] My healthy 51-foot tall Leyland Cypress fell over in an ice storm last winter and I'd like to know the value for tax purposes. I am in zip code 97034. The tree provided a great screen … read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I have a Heat N Glo Gas Fireplace. It is 16 years old. Hasnt
I have a Heat N Glo Gas Fireplace. It is 16 years old. Hasnt been used a whole lot. Turned it on today because of power outtage. Been about 3 years or so. I can smell a smoky smell like a real fire. I… read more
Machinc
Machinc
Retired
974 satisfied customers
Rick, You helped me earlier with flooring questions, and I
Hello Rick, You helped me earlier with flooring questions, and I have another question in light of updated information. I had my old tile and mastic tested for asbestos and they came back negative. Th… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Have a less than one year old Genie Power Lift 900 garage
Have a less than one year old Genie Power Lift 900 garage door opener. The time it only opened about 1/2 way, then stopped, light bulb stayed on for the the normal delay drop-out time and then went ou… read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,197 satisfied customers
I have a snapper riding lawnmower. Can I charge this small
I have a snapper riding lawnmower. Can I charge this small battery with a regular battery charger?… read more
Machinc
Machinc
Retired
974 satisfied customers
What is minimum ceiling height in Los Angeles City for a
What is minimum ceiling height in Los Angeles City for a hallway? The air return/coil for the HVAC is in the hall. I need to replace the entire HVAC system. I will have to lower the drop ceiling as th… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My house was built in 1989. we are one owners and we are
my house was built in 1989. we are one owners and we are fixing to do a bathroom remodel. how do we know if the electrical for JUST the bathroom remodel is up to code. our contractor told us that we w… read more
David Bowden
David Bowden
General Contractor
757 satisfied customers
How do i build a retaining wall in my basement which is all
how do i build a retaining wall in my basement which is all sand … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,197 satisfied customers
What is the hurricane resistance of Bau panel buildings. I
What is the hurricane resistance of Bau panel buildings … read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
My Lift master key pad stopped working for no reason but we
Good Morning my Lift master key pad stopped working for no reason but we can still hit enter to close the door. I changed the battery but that didn't work. … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,197 satisfied customers
I have had renters in my home and noticed there used to be a
I have had renters in my home and noticed there used to be a pipe leak under the bathroom sink. the pipe is fixed, but the water damage from the pipe caused a black-mold type look in the cabinet. the … read more
canuck the pro
canuck the pro
253 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x