Home Improvement

Home improvement questions? Ask a handyman for answers

Ask an Expert,
Get an Answer ASAP!

Garage door is not opening or closing fully.stops at

Customer Question
Garage door is not...

Garage door is not opening or closing fully.stops at different points.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

3 days

Contractor's Assistant: Do you plan on doing the work yourself?

Probably not

Submitted: 7 months ago.Category: Home Improvement
Show More
Show Less
Ask Your Own Home Improvement Question
Answered in 1 minute by:
1/1/2018
Home Improvement Expert: Eddie, Home Improvement Contractor replied 7 months ago
Eddie
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 1,332
Experience: owner of Island Pro-Craft
Verified

Happy New Year ........ my name is ***** *****’d be happy to help you with your difficulties today but I will need some information and I will ask you questions that I will need specific answers for. With your help, finding out what is right with it, is a step to eliminate what is wrong with it ......sometimes it may be one of a hundred things but together with your patience we can work toward a goal to get this issue resolved.

1-) The make and model or number of the devices in question and do you have the manuals for them?

2-) how old it might be and if you are the original owner

3-) there are 2 safety sensors on your door do both have either an amber, or green light that is on steady and not flickering?

4-) can you tell me if you have a working wall control and how many working remotes

5-) any flashing LED lights on the opener (ceiling unit) and how many times it blinks before pausing? The color of the learn button is?

6-) has there been any kind of disruption that may have changed the dynamics with this opener....any wiring or perhaps the kids playing there or a recent power outage

7-) in your estimation….what happened that made it go from working to non-working ?

8-) are you using only the equipment that came with this opener?

9-) do you have a chain......belt......or screw drive?

10-) what exactly happens when you do click the transmitter?....... the door doesn't move but you hear the motor?......it goes partial way?........reverses?

11-) do you feel that you are capable of making simple adjustments and more than mechanical in making some harder ones if necessary?

We can start here and with the info you provide I will add steps toward our target as we proceed by our correspondence

If by some reason a resolution to the problem just isn't possible, I will do my best to supply you with any remaining options, from what other resources I can find.

Since we take pride in our good reputations, and you might feel the need to choose a bad service rating, I ask that you stop and consider replying back to me with any of your concerns.

Please always allow me time to prepare information for you. In case I have to go offline I am always checking back to keep things moving and expedited.

And thank you for your help and assistance

eddie

Ask Your Own Home Improvement Question
Home Improvement Expert: Eddie, Home Improvement Contractor replied 7 months ago

.

Ask Your Own Home Improvement Question
Home Improvement Expert: Eddie, Home Improvement Contractor replied 7 months ago

I hope you have found my answers insightful, with content to your satisfaction and would consider a 5 star rating…….My goal is to give you the best experience with Just Answer as possible.… by your rating it would be the only way I can be compensated in facilitating your inquiry.........a deposit for a subscription was made by you but no payment will be forthcoming unless I am rated…..positive feedback and bonuses are always welcomed and appreciated......and I thank you

eddie

Ask Your Own Home Improvement Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a home improvement expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eddie Your Own Question
Eddie
Eddie
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 1,332
1,332 Satisfied Customers
Experience: owner of Island Pro-Craft

Eddie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Brian

Brian

Architect

2,153 satisfied customers

Licensed Architect- 17 years, L.E.E.D. AP

The Home Smithy

The Home Smithy

Home Builder

2,084 satisfied customers

#1 Home Improvement Expert 30+ years experience

Steve G.

Steve G.

Handyman

221 satisfied customers

VP of electronic repair company and home theater advisor.

StructuralEng

StructuralEng

Civil Engineer

14 satisfied customers

Licensed Structural Engineer

Eric M. Bright

Eric M. Bright

We Don't Comprehend the Word Can't!

1,734 satisfied customers

I've been been doing things for my clients that others have said cant be done for over a 1/4 Century

Phil

Phil

Mechanical Engineer

711 satisfied customers

Retired contractor, 51 years experience

Martin

Martin

Electrical Engineer

689 satisfied customers

Design, construct, fix and grow stuff around and in the home.

< Previous | Next >

Related Home Improvement Questions
My garage door opener all of the sudden is not functioning
My garage door opener all of the sudden is not functioning properly: the button inside the garage works fine to go up. However, I have to hold the button to close it. If I let go the button, the door … read more
Jarrett Baker
Jarrett Baker
Building Analyst and Home Inspector
BPI license
67 satisfied customers
My Stanley garage door opener stopped opening and closing
My Stanley garage door opener stopped opening and closing the door. Motor keeps running until the chain above the motor reaches the point where door would be open or closed… read more
AssuredElectrical
AssuredElectrical
Electrical Contractor
High School or GED
332 satisfied customers
I bought my home 3 yrs back and that time, my previous home
I bought my home 3 yrs back and that time , my previous home owner told that they just got new battery changed in garage keyless pad outside the garage door . My keyless pad is working fine since then… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I have a Liftmaster model # XXXXX 1/3 horsepower opener. I
I have a Liftmaster model # XXXXX 1/3 horsepower opener. I have a neighbor who is opening and closing my garage door. How to I change the frequency so we don't match?… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
I have a chamberlain garage door ( whisper drive plus) It
I have a chamberlain garage door ( whisper drive plus) It goes up by its self at times I've changed the code to the pad on the out side Did not help This has been going on since we moved in the house … read more
MsBabyD
MsBabyD
Senior International Building Inspector
Vocational, Technical or Trade School
60 satisfied customers
Hi there, I have a liftmaster garage door opener. Im having
Hi there, I have a liftmaster garage door opener. I'm having problems whereby the door opened just fine using the wall control but it wouldn't close using the remote in my vehicle. The lights on the o… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
garage door will not open with remote control outside. it
garage door will not open with remote control outside. it will work inside the garage with the door closed. tried 2 different remote controls...same result.… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
Im having an issue with my Genie Excellerator garage door
I'm having an issue with my Genie Excellerator garage door opener. The garage door will close fine when I have it open, however, when I push the wall button or car unit, the door only opens a couple i… read more
Eric M. Bright
Eric M. Bright
We Don't Comprehend the Word Can't!
Some Collage
1,734 satisfied customers
My garage door will open only a few inches and then stops.
My garage door will open only a few inches and then stops. Clicking the remote at that point just closes it. I have no other way to get into the garage.… read more
Homehelpnow
Homehelpnow
12 satisfied customers
I have a Genie ProXXXXXgarage door opener that only
I have a Genie ProXXXXXgarage door opener that only closes the door and will not go the other way to open it. I've switched out the remote from my other opener (2 garage doors) and it makes no differe… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
I have an older Stanley Secure door opener installed when the
I have an older Stanley Secure door opener installed when the house was built in 1999. It has worked perfectly, but now at times when I close the door (usually from the car) it will reopen on its own.… read more
dwruddock
dwruddock
President
36 satisfied customers
Good day, I have an Overhead Garage Door model 1026. It
Good day, I have an Overhead Garage Door model 1026. It just yesterday completely stopped working altogether. The wall button, remotes, nor the keypad will work to open or close the door. I can manual… read more
Eric M. Bright
Eric M. Bright
We Don't Comprehend the Word Can't!
Some Collage
1,734 satisfied customers
Neighbors garage door opener is working my door and vice versa.
Neighbor's garage door opener is working my door and vice versa. Can this be easily fixed without a service call ?… read more
Jon K.
Jon K.
Service Manager
Some College, military training,
2,823 satisfied customers
My Craftsman 1/2 HP garage door opener will not close in cold
My Craftsman 1/2 HP garage door opener will not close in cold weather using either the remote or wall-mount control. The only way it will close is if I depress the button on the wall mount control unt… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Hi! My problem is with my automatic garage door opener. The
Hi! My problem is with my automatic garage door opener. The thing that slides along the center rail went past the stop bolt and is now jammed, close to the opener. I have tried to dislodge it but am u… read more
Brian
Brian
Master Electrician / Contractor
Vocational, Technical or Trade Scho
40 satisfied customers
All of sudden yesterday my garage door doesnt open when I hit
All of sudden yesterday my garage door doesnt open when I hit the button. The motor starts getting it up and only goes about 3" and stops. When I disengage the door and pull it all the way up and reen… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
I have a Sears 1/2 horse garage door opener. The garage door
I have a Sears 1/2 horse garage door opener. The garage door opener keeps kicking the chain off the drive sproket when I close it. It opens fine but constantly kicks the chain off when I close it. Do … read more
Homebuilder Jay
Homebuilder Jay
Project Team Leader
Bachelor\u0027s Degree
3 satisfied customers
What if you left your garage door opener in the garage and ...
What if you left your friend's garage door opener in the garage and closed the garage door?… read more
Dennis M. Smith
Dennis M. Smith
Retired
Bachelor Degree
1,293 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x