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I moved into my home last April. Ther fireplace has a Quadra
I moved into my home last April. Ther fireplace has a Quadra Fire Model QF135-C gas insert. Serial No.*********** Today I tried starting it for the first time. There doesn't seem to be a wall switch t… read more
David Bowden
David Bowden
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How do I light the pilot light? First time trying to turn on
First time trying to turn on the fireplace so brand new issue … read more
David Bowden
David Bowden
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I have a heatilator gas fire place the is creating a lot of
I have a heatilator gas fire place the is creating a lot of soot, how do I get the flame from yellow to blue? … read more
Rick
Rick
Supervisor
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We have a wood burning fireplace with a heatilator. We have
We have a wood burning fireplace with a heatilator. We have never used the heatilator in the 15 years we have lived here. Cold air from outside blows in from the lower vents so we would like to close … read more
Machinc
Machinc
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Phil, I have a 16 year old Heatilator gas fireplace, model
Phil, I have a 16 year old Heatilator gas fireplace, model no. GNDC36, that I haven't used few years. I want to get it working and upgrade its features. Its a discontinued model by Heatilator. I can g… read more
Rick
Rick
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I have a Heatilator Model ND4236IL with electronic ignition.
I have a Heatilator Model ND4236IL with electronic ignition. This year, for the first time ever, the pilot stays lit even with the wall switched turned off. Other than that it heats great, it's just a… read more
Jerry
Jerry
Plumber
High School or GED
1,904 satisfied customers
I have a gas insert heatilator fireplace. Was having trouble
I have a gas insert heatilator fireplace. Was having trouble turning it on or off. Now, it wont come on at all. changed batteries and programmed it with the receiver to the remote transmitter. Still w… read more
MsBabyD
MsBabyD
Senior International Building Inspector
Vocational, Technical or Trade School
60 satisfied customers
I have a Heatilatpr model GNDH36. My problem is that after
I have a Heatilator model GNDH36. My problem is that after approximately 20 minutes of working fine, the heatilator unit clicks off and the pilot goes out. When the unit is not in use - the pilot stay… read more
jdmeridith
jdmeridith
4 satisfied customers
Hello: I purchased a home recently that has a Heatilator Gas
Hello: I purchased a home recently that has a Heatilator Gas Fireplace Insert. The unit works very well, but I was not able to activate a flame during a recent power outage. The pilot light was on, bu… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
369 satisfied customers
I have a Superior by Lennox Hearth Products gas fireplace,
I have a Superior by Lennox Hearth Products gas fireplace, Model 36BF. The other night the fire went out; I believe the outside wind may have created a downdraft, not sure. (The fire went out with the… read more
Eric M. Bright
Eric M. Bright
We Don't Comprehend the Word Can't!
Some Collage
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my gas fireplace heatilator ANSI Z 2150 or CAN/CGA when turn
my gas fireplace heatilator ANSI Z 2150 or CAN/CGA when turn on by wall switch , see the flame, and goes off in a seconds. what's problem?… read more
Jerry
Jerry
Plumber
High School or GED
1,904 satisfied customers
My fireplace gas log unit has a millivolt wall switch that
My fireplace gas log unit has a millivolt wall switch that is operable. When switched on the logs' flame will come on and then in about three seconds, the unit shuts off automatically. Is this a timer… read more
Jerry
Jerry
Plumber
High School or GED
1,904 satisfied customers
When I turn on the electrical switch to my heatilator fireplace,
When I turn on the electrical switch to my heatilator fireplace, it lights and burns for a few minutes and then the flames goes out even through the pilot remains lit. If I flip the switch off and the… read more
Jerry
Jerry
Plumber
High School or GED
1,904 satisfied customers
I have just moved into a new home with a Heatilator natural
I have just moved into a new home with a 'Heatilator' natural gas fireplace. The only nomenclature I can locate is 'Heatilator' on the outside vent. How do I find model number etc. and where can I get… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
369 satisfied customers
Our heatilator gas fireplace will fully light but in a minute
Our heatilator gas fireplace will fully light but in a minute or two it cuts off. I'm wondering if there is a high temperature cut off switch or something else that is causing this. What's your best g… read more
Jerry
Jerry
Plumber
High School or GED
1,904 satisfied customers
Hi, when I light my heatilator fireplace i have to light the
Hi, when I light my heatilator fireplace i have to light the pilot light...the fire burns for about 20 minutes, then the pilot goes out again. Can I do anything, check for a draft, look for a block ve… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
369 satisfied customers
We have purchased a house with a Heatilator EO361 or EG361
We have purchased a house with a Heatilator EO361 or EG361 6R4 unit with blower. How do we start this unit? The house came with booklets on every appliance EXCEPT for the Heatilator. Can you please he… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
369 satisfied customers
we have two gas fireplaces with gas logs and remote electronic
we have two gas fireplaces with gas logs and remote electronic starters. the units have pilot lights. we had a pool and spa built this summer, and when the spa heater was connected, the gas was shut o… read more
Robert B
Robert B
Senior Project Manager
High School or GED
12 satisfied customers
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