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I have an outdoor fireplace and it keeps cutting out while
hello - I have an outdoor fireplace and it keeps cutting out while it is running. We have to then relight the pilot and it will run for 20 ish minutes more than go out again. We did earlier research a… read more
Amber Corsen
Amber Corsen
Bachelors of Science
105 satisfied customers
We don't use all the rooms in our house. In fact, we mainly
We don't use all the rooms in our house. In fact, we mainly use the den in day time and for sleep. We have a gas fireplace in there. It seems like it would be more efficient to heat just the one room … read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
11,643 satisfied customers
I have recently purchased a hoke with a heatilator gas
I have recently purchased a hoke with a heatilator gas fireplace. I have attempted to light the fireplace but has not lit. I have checked all the gas valves and they are all turned on. I have a spark … read more
Rick
Rick
Supervisor
32,314 satisfied customers
I have heatilator fireplace model #GCDC60E with a Robertshaw
I have heatilator fireplace model #GCDC60E with a Robertshaw control module. This fireplace is a direct electric ignition unit. When I turn on the fireplace, the fire lights, the ignitor continues "cl… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
3,789 satisfied customers
On my fireplace, the pilot light but goes out when switch is
On my fireplace, the pilot light but goes out when switch is turned on. Can't not get burner to light. There is no name brand or model number. It is over 15 years old at the very least. … read more
Rick
Rick
Supervisor
32,314 satisfied customers
When the fire place is on, it will sometimes go and then
when the fire place is on, it will sometimes go and then come back on. The pilot stays lit. … read more
Rick
Rick
Supervisor
32,314 satisfied customers
My heatilator fireplace keeps going out. Heatilator. If I
my heatilator fireplace keeps going out JA: Just to clarify, what type of fireplace is this? Customer: Heatilator JA: Do you plan on doing the work yourself? Customer: If I can, I'd like to get it wor… read more
Rick
Rick
Supervisor
32,314 satisfied customers
I was reading a few of the questions already asked to see if
Customer: Hi, I was reading a few of the questions already asked to see if I could find the answer. My Lennox Gas fireplace will not start. Not sure if there is an issue or just operator ignorace. ign… read more
Rick
Rick
Supervisor
32,314 satisfied customers
How to light the burner on a Heatilator gas log fire place.
How to light the burner on a Heatilator gas log fire place. I followed the instructions inside the unit, for relighting the Pilot light & was successful. To light burner, turn knob counter clockwise t… read more
Rick
Rick
Supervisor
32,314 satisfied customers
We have a DVRT36 Majestic LP gas fireplace. Its about 13 years
We have a DVRT36 Majestic LP gas fireplace. It's about 13 years old. It works great with one exception. After running for a couple hours, the flame will go out very quietly and after about 15 minutes … read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
11,643 satisfied customers
Our "Heat and Glow" Fireplace remote is not reading the tran
Our "Heat and Glow" Fireplace remote is not reading the transmitter. We changed the batteries, the security codes appear to match but remote will not turn fireplace on and off as it has in the past. C… read more
Jerry
Jerry
Plumber
High School or GED
2,110 satisfied customers
I have a Heatilator gas fireplace - model GNDC36NAT - which
I have a Heatilator gas fireplace - model GNDC36NAT - which has been in service with a thermostat for about 8 years. The repair people tell me that my using a thermostat with this unit is what caused … read more
Rick
Rick
Supervisor
32,314 satisfied customers
My fireplace gas log unit has a millivolt wall switch that
My fireplace gas log unit has a millivolt wall switch that is operable. When switched on the logs' flame will come on and then in about three seconds, the unit shuts off automatically. Is this a timer… read more
Jerry
Jerry
Plumber
High School or GED
2,110 satisfied customers
Have a 13 year old built in natural gas fireplace. The last
Have a 13 year old built in natural gas fireplace. The last few years it's been going into "off" mode by it's self. I turn swith at wall plate to on position and it won't come on. I replaced the switc… read more
Dr. Fix-It
Dr. Fix-It
Handyman
370 satisfied customers
We have a Majco fireplace. The gas valve and thermal pile
We have a Majco fireplace. The gas valve and thermal pile have been replaced in an attempt to stop the unit from just turning off. It lights then runs the initial time for 15-20 minutes then clicks an… read more
Dr. Fix-It
Dr. Fix-It
Handyman
370 satisfied customers
I hav a Security brand gas firelplace that was installed when
I hav a Security brand gas firelplace that was installed when we built our house 13 years ago. This morning the fireplace was on, then suddenly the flame went out. When I relit the pilot, it stays lit… read more
Charles
Charles
Owner
FCC Communication License
1,458 satisfied customers
/we moved into a house with a double sided fireplace. There
/we moved into a house with a double sided fireplace. There is a gas key built into the wall, and I can hear gas flowing when I open the valve. I see no pilot light, controls, etc. behind the small lo… read more
Rick
Rick
Supervisor
32,314 satisfied customers
ventless gas fireplace - pilot lights, fireplace lights, burns
ventless gas fireplace - pilot lights, fireplace lights, burns for approximately 10 seconds, loud click and shuts off… read more
Edward
Edward
Retired /Self employed
High School or GED
5,792 satisfied customers
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