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How do I open the bags...No instructions are included.

Customer Question
How do I open...

How do I open the bags...No instructions are included

Contractor's Assistant: What are you having trouble accessing or opening?

Luggage I just received

Contractor's Assistant: What's the brand and model of your product?

Hartmann Century hard side###-##-####

Contractor's Assistant: What have you tried so far?

Pushed some numbers and tried to open. Nothing movies. It is still locked

Submitted: 7 months ago.Category: Home Improvement
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Answered in 4 hours by:
12/27/2017
Home Improvement Expert: Michael, Librarian replied 7 months ago
Michael
Michael, Librarian
Category: Home Improvement
Satisfied Customers: 4,000
Experience: 20+ years as information professional
Verified

Hello, thank you for using this service. I wish to introduce myself. I am Michael, a Research Librarian with 20+ years of experience.

I believe that you may have to set a combination first in order to be able to open and then lock the luggage. Below in the link I have researched shows how to set your own unique combination which will allow for opening and then locking when required.

Under the heading "SIDE-MOUNTED TSA LOCK INSTRUCTIONS >

(Vigor 2, Herringbone Luxe Softside, Cumberland, Century)

https://shop.hartmann.com/lock-instructions.html

I hope that this information was found useful as please inform me of any additional questions/concerns you have. Also if you could take a second to rate my assistance so that I know my help was found useful today.

Take care,

Michael

Ask Your Own Home Improvement Question
Home Improvement Expert: Michael, Librarian replied 7 months ago

I hope that this information was found useful as please inform me of any additional questions/concerns you have. Also if you could take a second to rate my assistance so that I know my help was found useful today.

Take care,

Michael

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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