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I have a gas fire place, the the wall remote is not igniting…

Customer Question
I have a gas...

I have a gas fire place, the the wall remote is not igniting the fire

Contractor's Assistant: Just to clarify, what type of fireplace is this?

It's a Gas fireplace, or are you asking the model?

Contractor's Assistant: Do you plan on doing the work yourself?

If i can, otherwise i can hire

Submitted: 7 months ago.Category: Home Improvement
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Answered in 5 minutes by:
12/15/2017
Home Improvement Expert: Rick, General Contractor replied 7 months ago
Rick
Rick, General Contractor
Category: Home Improvement
Satisfied Customers: 24,418
Experience: Licensed construction supervisor with 35+ yrs. experience.
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Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your

issue. First I’ll need some more info so I have a more complete picture of your situation.

What's the brand and model number of your unit?

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Customer reply replied 7 months ago
were can i find this?
Customer reply replied 7 months ago
hello?
Customer reply replied 7 months ago
Hi Rick, are you still there for me?
Home Improvement Expert: Rick, General Contractor replied 7 months ago

It's usually on a rating tag in the compartment that the gas valve is in (bottom of the unit)

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Customer reply replied 7 months ago
ok will go to check
Customer reply replied 7 months ago
dormont mfg
model is 1625 N
Home Improvement Expert: Rick, General Contractor replied 7 months ago

I'm sorry I can't find any info on your unit. Perhaps one of my colleagues is familiar with it.
I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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