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We just bought a Jandy heat pump for our 20 x 40 pool. We

Hi, JA: Hello. How can I...
Hi,
JA: Hello. How can I help?
Customer: We just bought a Jandy heat pump for our 20 x 40 pool. We were told that the heat pump doesn't work when the ambient temperature is below 42 degrees. Tonight it is supposedly going down below 40 - do we shut it off - actually we do shut it off at night - but what happens when the temperature goes lower than 40, does the heat pump just shut down?
JA: Who manufactured the pool?
Customer: Stevenson
JA: Do you plan on doing the work yourself?
Customer: what work? the pool was built around 1985, the heat pump was just installed 10 days ago.
JA: Anything else we should know to help you best?
Customer: No, I'm just wondering what to expect when the temperature goes down.
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Answered in 3 hours by:
10/17/2017
David Bowden
David Bowden, General Contractor
Category: Home Improvement
Satisfied Customers: 324
Experience: Owner at Floridaco
Verified

These are some interesting questions you raise...

Here is a link to an owners manual for reference however it may not be specific to your model since it was not mentioned in your post. https://www.jandy.com/~/media/zodiac/global/downloads/h/h0408600.pdf

This is the toll free number to Jandy if you have specific questions.

Zodiac Pool Systems, Inc.***** Vista, CA 92081 1.***-***-**** | www.ZodiacPoolSystems.com

What I find interesting is the manual does not mention anything about climate changes except for 2 specific things, Winterizing and efficiency loss from the elements. Basically this heater is an air conditioner in reverse (a heat exchanger) unlike conventional heaters that use natural gas or propane.

Therefore when the outside ambient air is significantly lower (like snow areas) the exchanger will not perform as intended since it is dependent on using higher temperatures to heat the pool or spa. Meaning it will take longer to heat the water and it may never reach above a certain temperature.

This is why I included Jandy's toll free number because that would be a technical question for them and I would follow their recommendations in order to protect the equipment.

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David Bowden
David Bowden, General Contractor
Category: Home Improvement
Satisfied Customers: 324
Experience: Owner at Floridaco
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