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We have no hot water through our entire house and have two…

Customer Question
We have no hot...

We have no hot water through our entire house and have two different electric hot water heaters that are only 1 year old.

Contractor's Assistant: How old is the system in question? And have you consulted an electrician yet?

No not yet it just happened late last night. It was installed 11 months ago.

Contractor's Assistant: Do you plan on doing the work yourself?

No. I do plan on contacting the plumber that installed them.

Submitted: 10 months ago.Category: Home Improvement
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Answered in 1 hour by:
9/25/2017
Home Improvement Expert: Rick, General Contractor replied 10 months ago
Rick
Rick, General Contractor
Category: Home Improvement
Satisfied Customers: 24,617
Experience: Licensed construction supervisor with 35+ yrs. experience.
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Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

It is odd that both water heaters would fail at the same time. You could try pushing the reset button on the upper thermostat behind the upper access panel assuming you have a standard electric water heater.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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