Home Improvement Questions? Ask a Handyman for Answers
Hi ............my name is ***** ***** I will be happy to assist you today……… what I would like to do for a start is erase the transmitters.....do a hard reset and then re program.......please follow these instructions implicitly and in its sequence
ERASE THE TRANSMITTERS:
hold down the LEARN button on the opener for 6 or 7 seconds….If you have a MY-Q device …immediately press and hold the LEARN button again until the learn LED goes out. All codes are now erased.
unplug the opener what should be for a good minute......in the meantime remove the batteries from the transmitters including the key less.....and if you have a battery back-up.....there is no battery in the wall transmitter…..plug back in the opener and replace the batteries which should be fresh
Do you know how to re program the transmitters? Hold them with-in 16 inches of the opener when you do
This is starting off with something simple and hopefully it will resolve the issue......
Always allow me time to prepare information for you. In case I have to go offline I am always checking back to keep things moving and expedited…..Please let me know how it goes
And thank you for your help and assistance