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My mom havn't used for time. we couldn't figure it out. can

Customer Question
Hi, my mom havn't used...
Hi, my mom havn't used for long time. we couldn't figure it out. can you help us. serial number is *****
JA: What's the make/model of your device? How old is it?
Customer: Sentry safe, AY-347891*
JA: How long has this been going on? What troubleshooting have you tried?
Customer: probably 15 years?
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: tthere is another number but can not figure it out. SP207? cant read clearly on Sp part
Submitted: 2 months ago.Category: Home Improvement
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Customer reply replied 2 months ago
i want a cancel order for 17928920-250
Answered in 6 hours by:
9/13/2017
Home Improvement Expert: Pete, Electronic Engineer replied 2 months ago
Pete
Pete, Electronic Engineer
Category: Home Improvement
Satisfied Customers: 18,306
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Home Improvement Expert: Pete, Electronic Engineer replied 2 months ago

To recover the code for the safe, please see:
https://replacements.masterlock.com/lost-combo

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Customer reply replied 2 months ago
I want a cancel it
Home Improvement Expert: Pete, Electronic Engineer replied 2 months ago

What is it that you want to cancel?

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Customer reply replied 2 months ago
I want a cancel it thnx
Home Improvement Expert: Pete, Electronic Engineer replied 2 months ago

Sorry, I don't understand. Please clarify: what is it that you want to cancel?

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Customer reply replied 2 months ago
I just want a cancel it I already give it away
Home Improvement Expert: Pete, Electronic Engineer replied 2 months ago

What is it?

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Home Improvement Expert: Pete, Electronic Engineer replied 2 months ago

Do you mean you want to cancel this question?

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Pete
Pete
Pete, Electronic Engineer
Category: Home Improvement
Satisfied Customers: 18,306
18,306 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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