Hi what has to be done anytime work is done on the drive is the limits have to be set and force adjustments..........if you can get me the info we can get you up and running again............
1-) The make and model and/or number of the unit in question and do you have the manual for it?
2-) how old it might be and if you are the original owner
3-) there are 2 safety sensors on your door do both have either an amber, or green light that is on steady and not flickering?
4-) can you tell me if you have a working wall control and how many working remotes
5-) any flashing LED lights on the opener (ceiling unit) and how many times it blinks before pausing? The color of the learn button is?
6-) are you using only the equipment that came with this opener?
7-) do you have a chain......belt......or screw drive?
8-) what exactly happens when you do click the transmitter?....... the door doesn't move but you hear the motor?......it goes partial way?........reverses?