How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Brian Your Own Question
Brian, Architect
Category: Home Improvement
Satisfied Customers: 2153
Experience:  Licensed Architect- 17 years, L.E.E.D. AP
Type Your Home Improvement Question Here...
Brian is online now
A new question is answered every 9 seconds

My Genie Pro 82 garage door opener works just great inside

Customer Question

My Genie Pro 82 garage door opener works just great inside the garage but not outside. I changed the battery. Is there something to clean on the sensor inside?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: For several months, it has gradually been getting worse.
JA: Do you plan on doing the work yourself?
Customer: If it's just cleaning, yes. If not, I would need to get professional assistance.
JA: Anything else we should know to help you best?
Customer: I have two garage door operators that are both responding the same way.
Submitted: 1 month ago.
Category: Home Improvement
Expert:  Neil replied 1 month ago.


Is this from the one remote? Any other remotes you can try?