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Brian
Brian, Architect
Category: Home Improvement
Satisfied Customers: 2153
Experience:  Licensed Architect- 17 years, L.E.E.D. AP
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I have a State water heater power direct vent motor runs

Customer Question

i have a State water heater power direct vent motor runs constantly , model #PRV75NRVT1
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: I unplugged for 10 minutes, didn`t stop running.
JA: Do you plan on doing the work yourself?
Customer: Yes , if it`s replacing the vent motor.
JA: Anything else we should know to help you best?
Customer: I will leave unplug it for 4 hours and see what happens
Submitted: 2 months ago.
Category: Home Improvement
Expert:  Rick replied 2 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

If the exhaust fan won't shut off there is a problem with the gas control and it will need to be replaced. How old is the unit?