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Brian, Architect
Category: Home Improvement
Satisfied Customers: 2153
Experience:  Licensed Architect- 17 years, L.E.E.D. AP
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I have a State water heater power direct vent motor runs

Customer Question

i have a State water heater power direct vent motor runs constantly , model #PRV75NRVT1
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: I unplugged for 10 minutes, didn`t stop running.
JA: Do you plan on doing the work yourself?
Customer: Yes , if it`s replacing the vent motor.
JA: Anything else we should know to help you best?
Customer: I will leave unplug it for 4 hours and see what happens
Submitted: 2 months ago.
Category: Home Improvement
Expert:  Rick replied 2 months ago.

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If the exhaust fan won't shut off there is a problem with the gas control and it will need to be replaced. How old is the unit?