Home Improvement

Home improvement questions? Ask a handyman for answers

Ask an Expert,
Get an Answer ASAP!

Second opinion] When we came home, our garage door opener…

Customer Question
Second opinion] When we...

Second opinion] When we came home, our garage door opener just didn't work from the built in car remote or from the remote garage door opener, but works from the door key pad and the keyless entry--had been working fine up to that point. We've put new batteries in the remotes, we've tried to reprogram and when that didn't work, we clear the programming and it will not reprogram on the remote, and therefore the car remote entry will not reprogram either

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

4-5 hours ago we came home and we've been working off/on since then to see what we can do to get it going again.

Contractor's Assistant: Do you plan on doing the work yourself?

We'd like to.

Contractor's Assistant: Anything else we should know to help you best?

We had a severe storm with power outage 5 days ago, but the remotes have been working fine since then until now.

Submitted: 11 months ago.Category: Home Improvement
Show More
Show Less
Ask Your Own Home Improvement Question
Answered in 6 hours by:
7/29/2017
Home Improvement Expert: Neil, Engineer replied 11 months ago
Neil
Neil, Engineer
Category: Home Improvement
Satisfied Customers: 3,891
Experience: NZ Certificate in Engineering Electronics & Computing 25 years exp
Verified

Hi

It sounds like the receiver has died... What is happening when you try to learn the remotes in? Does it go through the necessary steps but not appear to see the remote?

For more specific help I will need the make and model of the opener

Ask Your Own Home Improvement Question
Customer reply replied 11 months ago
It doesn't appear to go through any steps.
Home Improvement Expert: Neil, Engineer replied 11 months ago

That points to the main controller board... What is the make and model?

Ask Your Own Home Improvement Question
Home Improvement Expert: Neil, Engineer replied 11 months ago

These normally learn in a very straight forward manner, if you are not getting the corresponding lights come up when you press the learn button it points to a control board failure..

Ask Your Own Home Improvement Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a home improvement expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Brian Your Own Question
Brian
Brian
Brian, Architect
Category: Home Improvement
Satisfied Customers: 2,153
2,153 Satisfied Customers
Experience: Licensed Architect- 17 years, L.E.E.D. AP

Brian is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Brian

Brian

Architect

2,153 satisfied customers

Licensed Architect- 17 years, L.E.E.D. AP

The Home Smithy

The Home Smithy

Home Builder

2,084 satisfied customers

#1 Home Improvement Expert 30+ years experience

Steve G.

Steve G.

Handyman

221 satisfied customers

VP of electronic repair company and home theater advisor.

StructuralEng

StructuralEng

Civil Engineer

14 satisfied customers

Licensed Structural Engineer

Eric M. Bright

Eric M. Bright

We Don't Comprehend the Word Can't!

1,734 satisfied customers

I've been been doing things for my clients that others have said cant be done for over a 1/4 Century

Phil

Phil

Mechanical Engineer

711 satisfied customers

Retired contractor, 51 years experience

Martin

Martin

Electrical Engineer

689 satisfied customers

Design, construct, fix and grow stuff around and in the home.

< Previous | Next >

Related Home Improvement Questions
Second opinion] I have a Chamberlain Elite door opener. My
Second opinion] I have a Chamberlain Elite door opener. My remote had to have a new battery. When I replaced the battery, it still wont open the door. I was told that the unit must be reprogrammed. … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,297 satisfied customers
I have a Chaberland lift master professional formula 1
I have a Chaberland lift master professional formula 1 garage door opener. It suddenly stop working with the touch pad. Then a few days later it worked again, but now it stopped again. It seems it is … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,297 satisfied customers
I replaced a out light bulb in a Craftsman garage door
I replaced a burnt out light bulb in a Craftsman garage door opener that we have had for 18 years with the same type lightbulb. Now the remotes and keyless entry will not work when light is on. Everyt… read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,297 satisfied customers
Our garage door opener is a Craftsman Mod;139.53964SRT with
Our garage door opener is a Craftsman Mod;139.53964SRT with two hand held remotes, a remote mounted inside the garage near the man door entrance to the house and a keyless entry pad, part number139.53… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
I have a garage door opener with the keyless entry. With cold
I have a garage door opener with the keyless entry. With cold we had it seem the codes were erased. When I program the transmitter from the car it will work but will not allow me to program the keyles… read more
Homebuilder Jay
Homebuilder Jay
Project Team Leader
Bachelor\u0027s Degree
3 satisfied customers
I just moved into a townhome with a Craftsmen 139.53918D Garage
I just moved into a townhome with a Craftsmen 139.53918D Garage door opener. I have tried several times to reset the keyless entry code following the manuals directions. However, it took out the previ… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
I have installed a keyless entry pad on the outside of our
I have installed a keyless entry pad on the outside of our garage and programmed it to operate our 1996 1/2 h.p. Craftsman opener. It works fine but the remote controller that came with the opener doe… read more
Neil
Neil
Engineer
3,891 satisfied customers
Chamberlain Garage Door Unit - 1/2 H.P. chain driven. After
Chamberlain Garage Door Unit - 1/2 H.P. chain driven. After power loss the door unit will not function...I followed the directions on the unit to reset the password, to no avail. Key pad lights when b… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
Our model 377LM Liftmaster keyless entry has stopped working
Our model 377LM Liftmaster keyless entry has stopped working - all other garage door remotes are working as usual. The lights flash on the keyless entry when buttons are pressed but the garage door do… read more
Eric M. Bright
Eric M. Bright
We Don't Comprehend the Word Can't!
Some Collage
1,734 satisfied customers
I recently was successful in programing the remote garage door
I recently was successful in programing the remote garage door opener in my Buick LaCrosse. In the process, my outside garage door opener (mounted on the garage door jam), and my standard Genie remote… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
Last Friday nite, we lost power for 6 hours. The next morning,
Last Friday nite, we lost power for 6 hours. The next morning, I have 3 garage doors, none of them would work with my remote as well as the keypads mounted outside of the doors. Batteries have been ch… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
Hi, I have a craftsman garage door opener. I also have
Hi, I have a craftsman garage door opener. I also have a remote garage door control on the outside of the garage. Usually I can program the remote garage door control and the remote garage door remote… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
I had a refurbishe 1/2 HP garage door opener installed. I then
I had a refurbishe 1/2 HP garage door opener installed. I then purchased 2 remotes and a keyless for the exterior wall. I programed the remote no problem and they worked. 2 weeks later I install the k… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
sears craftdman garage door opener m# XXXXX when we try
sears craftdman garage door opener m# XXXXX when we try to program car remotes (2) then program keyless entry the keyless will not work and this happen the other way when programn keyless entry it wor… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
369 satisfied customers
We were using the entry number for the keyless access through
We were using the entry number for the keyless access through the garage and now the number we have been using no longer works, the key pad just blinks. What do we do now since our number will no long… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
I just bought a craftsman wireless keyless entry pad, followed
I just bought a craftsman wireless keyless entry pad, followed the instructions, it works fine but now the regular remotes don't work, at all.? The garage door opener is a craftsman as well.… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
when I program 1 remote, the other remotes cease to work. regardless
when I program 1 remote, the other remotes cease to work. regardless of which remote I reprogram..I have canceled the receivers previous signals to start from scratch. That didn't work either.. what d… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
I have an old Craftsman door opener and the keyless remote
I have an old Craftsman door opener and the keyless remote fastened to the outside of the garage has lost a button (the #1 came off this winter) can I reprogram the keyless code and how do I get it to… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x