How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Electronic Engineer
Category: Home Improvement
Satisfied Customers: 18102
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Home Improvement Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a sentry safe and drawers 2 and 4 won't close, where

Customer Question

I have a sentry safe and drawers 2 and 4 won't close
JA: What's the make/model of your device? How old is it?
Customer: where is the bm 796562
JA: How long has this been going on? What troubleshooting have you tried?
Customer: long time
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no I just want to be able to close the safe
Submitted: 2 months ago.
Category: Home Improvement
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

Can you please confirm the model number of the Sentry safe?

Are any of the lock bars stuck out preventing the drawers from closing?