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Brian, Architect
Category: Home Improvement
Satisfied Customers: 2153
Experience:  Licensed Architect- 17 years, L.E.E.D. AP
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This morning when I opened my garage door when it was

Customer Question

This morning when I opened my garage door when it was completely open it made a sound and it stopped working. It hums but will not operate.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just today.
JA: Do you plan on doing the work yourself?
Customer: If it is not too difficult I will.
JA: Anything else we should know to help you best?
Customer: I don't think so.
Submitted: 6 months ago.
Category: Home Improvement
Expert:  john replied 6 months ago.

is the hum coming from the motor assembly?

Customer: replied 6 months ago.
but the gear doesn't turn.
Expert:  john replied 6 months ago.

does the shaft spin?

Customer: replied 6 months ago.
I have decided to replace the opener, thanks.
Expert:  john replied 6 months ago.