How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NCCPrime Your Own Question
NCCPrime
NCCPrime,
Category: Home Improvement
Satisfied Customers: 68
Experience:  President at NCC Prime Construction Inc.
89387220
Type Your Home Improvement Question Here...
NCCPrime is online now
A new question is answered every 9 seconds

The wires are attached properly. The mounting brackets are

Customer Question

The white wires are attached properly. The mounting brackets are mounted per instructions
5"/ min. Off floor. 6" max. In fact brackets are mounted I same holes as old brackets. The blinking red light or solid red light tells me they are working with each other.
Submitted: 6 months ago.
Category: Home Improvement
Expert:  NCCPrime replied 6 months ago.

if there is a blinking light that means they are not aligned properly. try to move them with your hand until there is a solid red and a solid green light

Expert:  NCCPrime replied 6 months ago.

Hello again, I am looking forward to hear back from you. Let me know how you did so far and how can I further assist you.

Related Home Improvement Questions