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Brian, Architect
Category: Home Improvement
Satisfied Customers: 2153
Experience:  Licensed Architect- 17 years, L.E.E.D. AP
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My Sentry Safe will not open I have new batteries, I know my

Customer Question

My Sentry Safe will not open I have new batteries, I know my code it shows the little lock in window to open position how con I open?
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: There is no model # on out side but a small label on door with DA3831 and BA57908 will this help?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Entered code only I do have the fase of dial off
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That's all
Submitted: 8 months ago.
Category: Home Improvement
Expert:  WCohn replied 8 months ago.

Hello, my name is ***** ***** I look forward to helping you!

Expert:  WCohn replied 8 months ago.

Do you have your owner's manual? There should be a factory "master code" on the first page.

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