How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eddie Your Own Question
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 777
Experience:  owner of Island Pro-Craft
Type Your Home Improvement Question Here...
Eddie is online now
A new question is answered every 9 seconds

The traveler, disengages when the door starts to lift. I

Customer Question

The traveler, disengages when the door starts to lift. I have a Stanley, screw drive opener. I installed it in about 1999. I had trouble right from the start, so I got 2 additional travelers, and linked the 3 of them together. It has worked well since then, till now
Submitted: 9 months ago.
Category: Home Improvement
Expert:  Eddie replied 9 months ago.

Hi.............can you upload a picture of what you have there of the additional travelers ...................have you thought about getting a lighter door?..............are the tracks and rails well lubricated?

How to send a photo or file instructions