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Brian, Architect
Category: Home Improvement
Satisfied Customers: 2153
Experience:  Licensed Architect- 17 years, L.E.E.D. AP
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The needle shaft is not working. The feed dogs are moving bu

Customer Question

Hi My name is***** needle shaft is not working. The feed dogs are moving bu the needle is not going up. The machine is a Brother SG 2100
Hope you can help
Submitted: 1 year ago.
Category: Home Improvement
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
This is sewing machine Brother Super Galaxies 2100
Expert:  Webb-Guy replied 1 year ago.

Have you tried adjusting the wheels of your machine? On many machines you can tilt the machine back on its hinges to see the underside and there you will find a thumbscrew to lower the feed dogs. Remove needleplate and clean out the built up lint between the teeth of the feeddogs. When moving from Feed Down to Up, rotate hand wheel one revolution to re-engage.

Customer: replied 1 year ago.
Hi thanks for your reply. It's not the feed dogs but the shaft that holds the needle that's not working.
Expert:  Webb-Guy replied 1 year ago.

Have you tried oiling the armature?

Customer: replied 1 year ago.
I'm sorry I don't know what the armature is. I had a look under the cover top of machine.
Expert:  Webb-Guy replied 1 year ago.

The part the pulls the needle up and down?