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I have a sentry safe S0310-BW161213 safe and have misplaced

Customer Question
the combination,I have the key...
I have a sentry safe S0310-BW161213 safe and have misplaced the combination,I have the key so can you help me to open it. I will appreciate any help I can get. Thanks.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Minnie Conner
JA: Do you plan on doing the work yourself?
Customer: Yes with help from my son
JA: Anything else we should know to help you best?
Customer: Not just now, thanks
Submitted: 1 year ago.Category: Home Improvement
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Answered in 1 hour by:
8/19/2016
Home Improvement Expert: Nathan, General Contractor replied 1 year ago
Nathan
Nathan, General Contractor
Category: Home Improvement
Satisfied Customers: 26,473
Experience: Experienced contractor, new builds, renovations.
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Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out, Minnie.

Unfortunately this is not something you can simply get a code for online, for obvious security reasons, otherwise anyone could break into your home or steal your safe and then just retrieve the code to open it, rendering the safe useless.

What you'll need to do is fill out a form, have it notarized (to prove ownership) then send it in (along with a check) to Sentry. They'll mail you back the original override code. The keys alone are not sufficient for this purpose.

You can get the form here: http://www.sentrysafe.com/Content/pdfs/NotaryForm.pdf

There are instructions on it for sending the info in by mail, or you can pay the fee online and fax/email the form after it is notarized.

I'm sorry there is not a quicker resolution possible, this process is in place to ensure security, so that not just anyone could get a code or key to your safe.

Best regards,

Nathan

--

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Home Improvement Expert: Nathan, General Contractor replied 1 year ago

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