How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Home Improvement
Satisfied Customers: 18097
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Home Improvement Question Here...
Pete is online now
A new question is answered every 9 seconds

Garage openers closes and opens the garage door, the problem

Customer Question

garage openers closes and opens the garage door, the problem is the keypad and the wall push button inside the garage does not open the garage door
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: no it has not, i was trying to reset a new keypad code but now the wall mount and keypad does not function. The garage door is a vemco by Stanley GT200 model and the keypad is a Genie
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Contractor about your situation and then connect you two.
Submitted: 1 year ago.
Category: Home Improvement
Customer: replied 1 year ago.
now the garage opener, push button wall and the keypad does not open nor closes the garage door.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.

Hi there

Expert:  Pete replied 1 year ago.

Approximately how old is your Stanley GT200?

Did it recently suffer any sort of damage, or have you had any power outages?

Expert:  Pete replied 1 year ago.

What is the status of the lights on the opener?

Can you hear a hum from the opener when you try to operate it?

Expert:  Pete replied 1 year ago.

Hi, I haven't heard back from you yet - please reply and let me know if you still need assistance with this.