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Russell H.
Russell H., Service Tech
Category: Home Improvement
Satisfied Customers: 10923
Experience:  8+ years of professional experience
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Can' open my Sentry safe. Using factory combo year and

Customer Question

Can' open my Sentry safe. Using factory combo for a year and getting red light all of a sudden. Checked handle position and changed batteries.
Submitted: 1 year ago.
Category: Home Improvement
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. Have you hit 'Reset' (don't hold it down too long) ? Also, is there an emergency key? if so, use it for access to your safe. How old is your Sentry Safe, and what type is it (in general terms): fire safe, gun safe, personal safe, etc. ?