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Brian, Architect
Category: Home Improvement
Satisfied Customers: 2153
Experience:  Licensed Architect- 17 years, L.E.E.D. AP
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Lost power to my Liftmaster ( myQ) 3/4 HP belt drive unit

Customer Question

Lost power to my Liftmaster ( myQ) 3/4 HP belt drive unit
Remotes work but control on wall does not. Buttons on wall control do not function and msg on wall control says "press the push bar to activate control"
"See users Manual."
Car is programmed along with remote in second vehicle both operate garage door opener but the wall mount control is not functioning and does not respond to selections on unit.
Ideas? Thank you.
Submitted: 1 year ago.
Category: Home Improvement
Expert:  Eddie replied 1 year ago.

Hi Brad ...............I think we might want to reset the unit and then reprogram everything

Customer: replied 1 year ago.
Reset by powering down ( unplugging motor)?
Expert:  Eddie replied 1 year ago.

yes ......unplug..........then taking the batteries out of the remote transmitters.............plug back in ...............and then batteries

Expert:  Eddie replied 1 year ago.

tell me are you getting a solid light on your safety sensors? should be amber or yellow and the other is green