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How do I light the pilot in my gas log fireplace? The owners
how do I light the pilot in my gas log fireplace? The owners manual has these model numbers listed: NDV36301 … read more
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I have a heatilator gas fireplace insert that does not have
I have a heatilator gas fireplace insert that does not have a fan. Can one be installed? The unit is at least 6 years old. … read more
Rick
Rick
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Igniter will not work on my heatilator gas fireplace,
igniter will not work on my heatilator gas fireplace … read more
Rick
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My heatilator fireplace keeps going out. Heatilator. If I
my heatilator fireplace keeps going out JA: Just to clarify, what type of fireplace is this? Customer: Heatilator JA: Do you plan on doing the work yourself? Customer: If I can, I'd like to get it wor… read more
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Rick
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We have a built-in heatilator gas fireplace, and have never
We have a built-in heatilator gas fireplace, and have never really used it in the 5 years we have been living here. The remote control does not work, changed the battery, still doesn't work. Do we nee… read more
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Rick
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I purchased a used Heatilator fireplace, model #GR 16,mfg
I purchased a used Heatilator fireplace, model #GR 16,mfg date 6 98, 8" dia. flue, I need to buy chimmey parts. Will be using fireplace on my outdoor patio, 1 length of 8"flue pipe & storm cap, what t… read more
Rick
Rick
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Phil, I have a 16 year old Heatilator gas fireplace, model
Phil, I have a 16 year old Heatilator gas fireplace, model no. GNDC36, that I haven't used few years. I want to get it working and upgrade its features. Its a discontinued model by Heatilator. I can g… read more
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We have a heatilator model GNDC36 NAT Built in gas fire place
We have a heatilator model GNDC36 NAT Built in gas fire place with an electric start. The fire went out as well as the pilot and now I can't get it to start.… read more
Jerry
Jerry
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High School or GED
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I have and old heatilator direct vent gas fireplace. It looks
I have and old heatilator direct vent gas fireplace. It looks dated because it came with a screen that covered the flat glass panel that seals the unit. I have taken the screen off but the glass is re… read more
Dennis M. Smith
Dennis M. Smith
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Bachelor Degree
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Im trying to light the pilot in my gas fireplace model GNDC33.
I'm trying to light the pilot in my gas fireplace model GNDC33. I followed the instructions and there ius a spark (although a small one) but it does not seem to want to ignite. Can you help with this?… read more
Patrick
Patrick
Bachelor's Degree
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I am looking for replacement parts for a heatilator model numbers
I am looking for replacement parts for a heatilator model numbers B128 EM or B136 EM. Installed in 1983 made by PREWAY,(out of business in the 1990's) need fire brick (s) part numbers K15544 or K15545… read more
AssuredElectrical
AssuredElectrical
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High School or GED
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my gas fireplace heatilator ANSI Z 2150 or CAN/CGA when turn
my gas fireplace heatilator ANSI Z 2150 or CAN/CGA when turn on by wall switch , see the flame, and goes off in a seconds. what's problem?… read more
Jerry
Jerry
Plumber
High School or GED
2,110 satisfied customers
My fireplace gas log unit has a millivolt wall switch that
My fireplace gas log unit has a millivolt wall switch that is operable. When switched on the logs' flame will come on and then in about three seconds, the unit shuts off automatically. Is this a timer… read more
Jerry
Jerry
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High School or GED
2,110 satisfied customers
I have just moved into a new home with a Heatilator natural
I have just moved into a new home with a 'Heatilator' natural gas fireplace. The only nomenclature I can locate is 'Heatilator' on the outside vent. How do I find model number etc. and where can I get… read more
Dr. Fix-It
Dr. Fix-It
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Our 12 year old Heatilator (GNDC36LPROP) has been diagnosed
Our 12 year old Heatilator (GNDC36LPROP) has been diagnosed by a fireplace plumber with a "lazy flame." He thinks we need a new pilot assembly and/or a gas valve. He's asking me to get the parts and h… read more
Jerry
Jerry
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High School or GED
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I have a Heatilator LP vented fireplace installed in 1996.
I have a Heatilator LP vented fireplace installed in 1996. Serial #107395. Model G7600(#. The pilot light went out last spring. I cannot get it relighted for the winter season. The LP and fireplace de… read more
Jerry
Jerry
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High School or GED
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We have purchased a house with a Heatilator EO361 or EG361
We have purchased a house with a Heatilator EO361 or EG361 6R4 unit with blower. How do we start this unit? The house came with booklets on every appliance EXCEPT for the Heatilator. Can you please he… read more
Dr. Fix-It
Dr. Fix-It
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I live in Easton, Maryland. I want to put a new mantel and
I live in Easton, Maryland. I want to put a new mantel and vertical pilasters around my old Heatilator gas fireplace. What is minimum measurements for the width of the stone/marble side surrounds from… read more
Jerry
Jerry
Plumber
High School or GED
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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