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I have the key and combo but cannot get it opened. Any

Customer Question
suggestions?...
I have the key and combo but cannot get it opened. Any suggestions?
Submitted: 2 years ago.Category: Home Improvement
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Answered in 2 hours by:
2/3/2016
Home Improvement Expert: Eddie, Home Improvement Contractor replied 2 years ago
Eddie
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 1,323
Experience: owner of Island Pro-Craft
Verified

it might be that the handle is jammed.............try tapping the handle and then give the door a few good raps with a rubber mallet......if you do get it open you have to lubricate the moving parts

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Customer reply replied 2 years ago
My model does not have a handle. Only the dial and the key hole.
Home Improvement Expert: Eddie, Home Improvement Contractor replied 2 years ago

may I ask that you send me the make and model ............and did you try the mallet on the door itself yet ?

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