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Ask Eddie Your Own Question
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 829
Experience:  owner of Island Pro-Craft
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I have the key and combo but cannot get it opened. Any

Customer Question

I have the key and combo but cannot get it opened. Any suggestions?
Submitted: 1 year ago.
Category: Home Improvement
Expert:  Eddie replied 1 year ago.

it might be that the handle is jammed.............try tapping the handle and then give the door a few good raps with a rubber mallet......if you do get it open you have to lubricate the moving parts

Customer: replied 1 year ago.
My model does not have a handle. Only the dial and the key hole.
Expert:  Eddie replied 1 year ago.

may I ask that you send me the make and model ............and did you try the mallet on the door itself yet ?