Home Improvement Questions? Ask a Handyman for Answers
Welcome. My name is ***** ***** would be glad to assist.
Please provide some details on the situation.
You state you cannot program, but it doesnt mention what is being programmed?
Is this an entire new opener installation?
Or just adding a remote or keypad?
As much detail on the situation as possible helps to pin down the possibilities.
Get the actual make and model number from the label on the opener head in the ceiling.
It sounds like a possible RPM sensor, but wish to get all the specs and be sure
What programming was attempted on the unit?
It appears that the limits are way off and it needs to be reset once again.
Do you have the manual to follow programming the travel?
So, does it program properly and give the confirmation as stated in the manual at each step?
Or at which exact step does it not respond?
Based on the information, the opener is not going into program mode.
See the picture below to verify it is the same as your manual.
Please provide the information below!
When you are programming the up and down settings, IS THE OPENER ACCEPTING ALL THE PARAMETERS?
It is not possible to use the wall button to operate the opener UNLESS the opener accepts the programming.
Since the close is the first step in programming, can you use the up and down buttons to get the door closed, then press the set button, to move on to the open setting?
Might also, unplug the unit for 10 minutes and then plug it back in and start over to set all the electronics back where they were possibly if the logic board is hung
If unplugging for a while and then re-initiating power again doesnt allow to program the door, it appears the main board has failed unfortunately.
Ok, very good, thanks