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COMEONE WHO KNOWS ABOUT FIREPLACES: I have a fireplace that
COMEONE WHO KNOWS ABOUT FIREPLACES: I have a fireplace that i haven't used in years. It uses propane but the tank has been removed about 10 years ago. The fireplace has a glass front which I haven't t… read more
Rick
Rick
General Contractor
24,850 satisfied customers
We have a 21 year old Heatillator gas two sided fireplace.
We have a 21 year old Heatillator gas two sided fireplace. This is a HFT Designer Gas Fireplace (B-Vent). We just had a home inspector tells us he got a reading of 69 ppm when he tested the fireplace … read more
Machinc
Machinc
Retired
1,036 satisfied customers
I own a Nap. propane gas model GD25-P dir. vent Fireplace which
I own a Nap. propane gas model GD25-P dir. vent Fireplace which was installed approx. 16 years ago. We live near the Atlantic Ocean. I have continued to leave the pilot light on continuously and F/P h… read more
Rick
Rick
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We have a majestic Vermont casting DV580 RN, direct vent propane
We have a majestic Vermont casting DV580 RN, direct vent propane fireplace. We have three in our home and this is the only one we have problems with. We constantly clean the gas as there is so much so… read more
Phil
Phil
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Degree, Mech Engr Technology
711 satisfied customers
I need your help: The issues: 1. A new ventless gas fireplace
I need your help: The issues: 1. A new ventless gas fireplace log set, replacing an old fireplace set. 2. A new flat screen TV over the mantel. 1. It turns out that the fireplace is vented as per the … read more
MsBabyD
MsBabyD
Senior International Building Inspector
Vocational, Technical or Trade School
60 satisfied customers
I have a Heatilatpr model GNDH36. My problem is that after
I have a Heatilator model GNDH36. My problem is that after approximately 20 minutes of working fine, the heatilator unit clicks off and the pilot goes out. When the unit is not in use - the pilot stay… read more
jdmeridith
jdmeridith
4 satisfied customers
Heatilater gas fireplace model G136E Nat. w/ elec. ignition
Heatilater gas fireplace model G136E Nat. w/ elec. ignition lights for only 5 seconds then shuts off. Blinking red light in Robertshaw DS845 as long as switch is on. Is this a controller issue or prob… read more
Expert
Expert
Is it possible to find a natural gas fireplace replacement
Is it possible to find a natural gas fireplace replacement that has the old venting system. The height if the existing vent is 15 inches. Is there any alternative to the new Direct B vent that will no… read more
Jerry
Jerry
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High School or GED
1,456 satisfied customers
I have a Superior gas fireplace Model D-800MN. Lately it forms
I have a Superior gas fireplace Model D-800MN. Lately it forms moisture and black soot on the glass when lit. What can be done to prevent these conditions from occurring?… read more
Jerry
Jerry
Plumber
High School or GED
1,456 satisfied customers
Hi, The Gas Fire-Place I have has Yellow flames when turned
Hi, The Gas Fire-Place I have has Yellow flames when turned on high. The flames are nice and blue on low. Is this normal?… read more
Jerry
Jerry
Plumber
High School or GED
1,456 satisfied customers
I have a new Lennox propane gas fireplace. After a short time
I have a new Lennox propane gas fireplace. After a short time of use the brick and glass have turned black. I have had a gas fireplace before and have not had this problem, only the logs have soot on … read more
Charles
Charles
Owner
FCC Communication License
738 satisfied customers
I have a Sun Dance, propane gas, fireplace, model 740 up vent.
I have a Sun Dance, propane gas, fireplace, model 740 up vent. The alleged manufacturer, Hussong Mfg Co., denies all knowledge of ever manufacturing this fireplace. The log set needs to be replaced as… read more
Al-Moderator
Al-Moderator
High School or GED
We just moved into a condo that has a gas log fireplace, with
We just moved into a condo that has a gas log fireplace, with a permanent glass window in front. The pilot light is lit, but we keep getting this sour gassy smell from it. I've had the gas company out… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
I have a DESA fireplace model # CGFB32C, for outdoor use, that
I have a DESA fireplace model # XXXXX for outdoor use, that I bought at Lowes back in 2007. It was for propane, but we hooked up to natural gas from house. I beleive I need to replace the burner thing… read more
Electrifier
Electrifier
Owner - Contractor
Bachelor's Degree
147 satisfied customers
we have had a non vented gas fireplace for about 5 years.
we have had a non vented gas fireplace for about 5 years. Last night it was on and a smell like the smell of burning oil came from the fireplace. We called the company that sold us the gas logs unit a… read more
tinman
tinman
n/a
Vocational, Technical or Trade Scho
171 satisfied customers
Fake gas fireplace logs turning black due to burning
The fake logs in my gas fireplace appear to have actually burned. There is heavy black residue on one of the logs in a couple of spots. It's so thick it has actually fallen off in chunks. Took some ou… read more
tinman
tinman
n/a
Vocational, Technical or Trade Scho
171 satisfied customers
I have a freestanding gas fireplace b vent that is exhaust
I have a freestanding gas fireplace b vent that is exhaust piped into the brick fireplace 3 ft. above the unit. The fireplace is solid brick with no fireplace hole at the bottom. Question- I would lik… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
I have a large woodburning brick fireplace with a glass ...
I have a large woodburning brick fireplace with a glass door into the living room and master bed room (two sided). I would like to run a propane line from a gas grill bottle to propane logs set into t… read more
The Home Smithy
The Home Smithy
Home Builder
Vocational, Technical or Trade School
2,084 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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