Home Improvement Questions? Ask a Handyman for Answers
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What is the brand and model of your unit?
I need brand and model to even begin to figure out what's going on. If you can't provide that info there's not a lot I can do other than give you generic info.
If that will suffice I need to know what you have for a gas control valve. Is it a millivolt valve. You can tell by the terminals on the valve. If it's millivolt it will have a red & white lead that comes from the pilot burner flame sensor. The terminal designation would be TP, THTP & TH or PP, THPP & TH
I have been called away. If you want to check this out and get back to me later then I'll respond as soon as I can