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Russell H.
Russell H., Service Tech
Category: Home Improvement
Satisfied Customers: 11058
Experience:  8+ years of professional experience
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Tried to install outside remote. Now regular remotes nor the

Customer Question

Tried to install outside remote. Now regular remotes nor the outside keypad will work.
Submitted: 1 year ago.
Category: Home Improvement
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Pls call me immediately at(###) ###-####
Customer: replied 1 year ago.
We fixed it please cancel!
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I think you deserve some sort of answer to your question, even if it is about an issue that has already been solved.

It is possible - esp., if the outside keypad is not wired directly connected to the device, and is thus a wireless device too - that the programming of one new wireless remote has displaced coding for other remotes of a wireless type.

Given that the question has been solved, I have no power to cancel this case.

For all issues beyond my powers as a JustAnswer Expert, I must refer you to Customer Support at, which may be contacted through:

They will no doubt address your concern, if you contact them, with reasonable promptness.

No response to this is required. Thank you for bringing your question to us here at